Dent Wizard International CorporationOklahoma City, OKPDR Technician01/2017 to 09/2017Oversaw all PDR operations, also handled buffing, body work, and paint jobs when needed.
AutovisionOklahoma City, OKPaintless Dent Repair Technician01/2015 to 01/2017Handled PDR Jobs. Examined vehicles to determine the extent of damage or malfunctions. Communicated with customers regarding vehicle issues and potential repairs.
Service King Collision Repair of South OKCOklahoma City, OKAuto Body Technician02/2010 to 10/2015Handled PDR, Prepping, Buffing, & Paint jobs. Gained valuable customer experience. Reviewed new customer orders and requests and manually entered data into a centralized database.
AutozoneOklahoma City, OKGeneral Manager/ Store Manager05/2004 to 11/2010Interviewed, hired and trained new quality customer service representatives. Addressed negative customer feedback immediately. Developed, implemented and monitored programs to maximize customer satisfaction. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Addressed negative customer feedback immediately.