Nursing Graduate who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while delivering quality care. Seeking position as a Registered Nurse and continuously looking for growth and new learning experiences.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Ensured charting accuracy through precise documentation.
Successfully provided quality care to 2 patients simultaneously in geriatric, medical surgical, and emergency environment.
Successfully provided quality care to 10 patients simultaneously in Labor/Delivery environment.
Certified Nursing Assistant in Maryland, License number A00164305, 2016.
08/2016 to 02/2017
OB TechnicianMedStar St. Mary's Hospital － Leonardtown, MD
Observed and documented patient status and reported patient complaints to the case manager.
Read and recorded temperature, pulse, blood pressure, blood glucose and respiration.
Prepared patient rooms prior to their arrival.
Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Support duties for labor/delivery and C-sections in OR as scrub technician.
Assist with baby baths, changing, blood glucose, hearing screens, and monitoring.
Assist new mothers into shower and for dressing changes.
Some clerical duties such as sign in/out of visitors, answering phones, and filing.
Staying on top of doctor's schedules for appointments, inductions, and C-sections.
Supplies and maintenance orders.
Coordinated with doctors and registered nurses to develop care plans for patients.
Ensured HIPAA compliance.
05/2015 to 10/2016
Retail ConsultantSprint － Lexington Park, MD
Builds an authentic relationship with customers the second they walk in the door.
Meets or exceeds key performance objectives, including sales and customer satisfaction goals.
Computed sales prices, total purchases and processed payments.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed weekly schedules according to payroll policies.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
03/2015 to 05/2015
Lead TeacherColorful Start Learning Center － Indian Head, MD
Lead work in office and classroom areas.
Redirected children to encourage safe, positive behaviors.
Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean.
Physically and verbally interacted with children throughout the day.
Collaborated daily with other classroom teachers to keep activities running smoothly.
Taught children personal care behaviors, including toilet training and feeding.
06/2011 to 05/2015
Customer Service SpecialistBest Buy － Lexington Park, MD
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Applied knowledge of Best Buy policies, methods, and procedures in producing, maintaining documentation, or records.
Expressed appreciation and invited customers to return to the store.
Cross-trained and provided back-up for other customer service representatives when needed.
Guaranteed positive customer experiences and resolved all customer complaints.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Education and Training
High School DiplomaGreat Mills High School － Great Mills, MDTop 90% of Class
*3.47% Overall GPA
*Academic Achievement Awards
Bachelor of Science: Nursing/Early Childhood EducationStevenson University － Owings Mills, MDNursing/Early Childhood Education 3.9
Associate of Science: NursingNursing
ADNCollege of Southern Maryland (CSM) － Leonardtown, MDAccepted into competitive program
*Incoming fourth semester student with completion date
*Completion of geriatric, med/surg, OR, ICU, ED, community, and psychiatric rotations 3.3
College of Southern MarylandDean's List
*Seasoned in conflict resolution