Mapping Technician Resume Example United States Army

MAPPING TECHNICIAN

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Work History

Mapping TechnicianNov 2006 - Apr 2011
United States ArmySchofield Barracks, HI

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Generated maps and map products based upon data collected from different projects and ground sensors.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Completed daily data updates and submitted information to quality assurance for review and implementation.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Answered questions and provided information to public regarding assessment maps, surveys, boundaries and other concerns.
Checked all layers of maps to promote accuracy, identifying and marking errors and making corrections.

Cartographers and PhotogrammetristsOct 2006 - Apr 2011
United States ArmySchofield Barracks, HI

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Checked all layers of maps to promote accuracy, identifying and marking errors and making corrections.
Resolved problems, improved operations and provided exceptional service.
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Trimmed, aligned and joined prints to form photographic mosaics, maintaining scaled distances between reference points.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Completed daily data updates and submitted information to quality assurance for review and implementation.

Printing Press OperatorOct 2005 - Apr 2011
United States ArmySchofield Barracks, HI

Interacting with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Analyzed daily density readings from each printer to detect potential quality issues.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Adjusted press during production runs to maintain specific registration and color densities.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Loaded and positioned unprinted materials.
Properly secured loads with security straps, covers and security seals.
Set up and operated printing press machines.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work
Wrote clear and concise work instructions.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. Information and evaluating results to choose the best solution and solve problems.

Customer Service AssociateMay 1993 - Jul 1996
Army And Air Force Exchange ServiceWichita Falls, TX

Maintained accurate and current customer account data with manual forms processing and digital information updates.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Demonstrated items to customers and created customer awareness, interest and sales.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

Computer Experience

Hardware: IBM and Compatible personal computers, Apple Mac personal computers, IBM mainframe, backup drives, Practicum-Computer and Information Sciences, E-Commerce Specialist
Software Applications: Microsoft Word, Microsoft Excel, Access, PowerPoint, Outlook, Publisher, Money, Corel WordPerfect

Certifications

Certification: Accounting Computer Literacy for Business, Computer Literacy for Business, Internet/Web Page Development, Practicum-Computer and Information Sciences, Application Problem Solving, Technology Support
Help Desk/ User Support Technician, Personal Computer Specialist, Personal Computer User
Army Air Force Exchange Computer Course: Basic keyboarding Skills, Disk operating system, Report management & Distribution system, Electronic mail communications center Facility master file Basics of business math-calculator, decimals and presented

Education

Bachelor of Arts: BAAS Applied Arts & Sciences May 2018
University Of North Texas At DallasDallas, TX

Member of Phi Beta Sigma Fraternity Inc.
Member of Unt Dallas Shrm

Associate of Applied Science: Personal Computer SupportJun 2015
Cedar Valley CollegeLancaster, TX

Associate of Applied Science: Computer Support SpecialistMay 2004
Vernon CollegeVernon, TX

Associate of Applied Science: E-Commerce SpecialistMay 2004
Vernon CollegeVernon, TX

Associate of Applied Science: Computerized Administrative AssistantJun 2001
American School Of BusinessWichita Falls

Affiliations

Boy Scouts (1994-00)
Junior Assistant Scout Master
Key Club (1993-97)
Police Explore (1994-00)
Toast Master (1995-97)

Resume Overview

Companies Worked For:

United States Army
Army And Air Force Exchange Service

School Attended

University Of North Texas At Dallas
Cedar Valley College
Vernon College
American School Of Business

Job Titles Held:

Mapping Technician
Cartographers and Photogrammetrists
Printing Press Operator
Customer Service Associate

Degrees

Bachelor of Arts : BAAS Applied Arts & Sciences May 2018
Associate of Applied Science : Personal Computer Support Jun 2015
Associate of Applied Science : Computer Support Specialist May 2004
Associate of Applied Science : E-Commerce Specialist May 2004
Associate of Applied Science : Computerized Administrative Assistant Jun 2001

Mapping Technician Resume Example

Resume Score: 80%

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