Influential Finance Manager highly committed to developing and implementing robust policies, procedures and processes that align with business objectives and promote strategic initiatives. Offering a successful career cultivating cross-functional relationships and advising management staff on methods that improve financial results.
Skills
Operations analysis
Revenue pattern analysis
Variance reports
Research and Data Analysis
Variance analysis
General ledger journal entry
Superior time management
Account reconciliation
Advanced computer proficiency (both PC and Mac)
Excel proficiency
Blackline proficiency
Manual processing
Operational improvement
Problem resolution
Superb time management
Financial records analysis
Exception management and reporting
Experience
03/2021 to Current
Manager, Cash ReconciliationRes-Care, Inc. – Lafayette, LA,
Reconciled various accounts and reviewed reconciliations prepared by others.
Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Enhanced financial performance metrics by networking to create successful and sustainable relationships.
Maintained current and accurate cash balances for all programs, departments and projects.
Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
Managed financial operations, month-end reporting, financial schedules and reconciliations.
Worked to implement PayFac including cash flows, exception management, metrics, settlement and collections.
Monitored weekly activity to ensure compliance with NACHA rules and regulations
06/2014 to 11/2014
Branch ManagerSalvation Army Usa – Willimantic, CT,
Oversaw branch team with 3 customer service representatives and implemented training for all new employees.
Maximized branch revenue by optimizing daily operations.
Executed loan origination process, including ordering credit reports and insurance information.
Monitored more than 5000 client relationships per year.
Networked within communities to identify and capitalize on business opportunities.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Analyzed applicants' financial status and credit evaluation to determine feasibility of granting loans.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Increased efficiency and drove branch revenue by optimizing daily operations.
Assessed employee performance and issued disciplinary notices.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
04/2013 to 06/2014
Assistant Store ManagerOakleaf Village Of Raleigh – Franklin, TN,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Coached and developed store associates through formal and informal interactions.
Assessed, optimized and elevated operations to target current and expected demands.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Performed vehicle evaluations to determine appropriate loan amount
Performed collections on existing accounts
06/2009 to 01/2013
Property ManagerGinkgo Residential – City, STATE,
Inspected properties regularly to identify deficiencies and schedule repairs.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Monitored common areas for cleanliness and safety.
Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
Collected monthly assessments, rental fees and deposits.
Prepared and submitted monthly tenant visit logs in timely manner.
Wrote clear and concise owner's reports based on findings from quarterly financial statements.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Created staff schedules in response to community needs.
Reviewed completed applications and assessed household information against file history and program regulations.
Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Collected and maintained careful records of rental payments.
Handled resident complaints and expedited all maintenance requests.
Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
Compiled and conveyed all operational and financial data to regional manager.
Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
Completed documents for outside agencies such as landlord references.
Education and Training
Expected in
: Business Administration And Management Macon State College - Macon, GA, GPA:
Expected in 05/2006
High School Diploma: East Coweta High School - Newnan, GA, GPA:
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