Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Influential Finance Manager highly committed to developing and implementing robust policies, procedures and processes that align with business objectives and promote strategic initiatives. Offering a successful career cultivating cross-functional relationships and advising management staff on methods that improve financial results.

  • Operations analysis
  • Revenue pattern analysis
  • Variance reports
  • Research and Data Analysis
  • Variance analysis
  • General ledger journal entry
  • Superior time management
  • Account reconciliation
  • Advanced computer proficiency (both PC and Mac)
  • Excel proficiency
  • Blackline proficiency
  • Manual processing
  • Operational improvement
  • Problem resolution
  • Superb time management
  • Financial records analysis
  • Exception management and reporting
03/2021 to Current
Manager, Cash Reconciliation Res-Care, Inc. Lafayette, LA,
  • Reconciled various accounts and reviewed reconciliations prepared by others.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Enhanced financial performance metrics by networking to create successful and sustainable relationships.
  • Maintained current and accurate cash balances for all programs, departments and projects.
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Managed financial operations, month-end reporting, financial schedules and reconciliations.
  • Worked to implement PayFac including cash flows, exception management, metrics, settlement and collections.
  • Monitored weekly activity to ensure compliance with NACHA rules and regulations
06/2014 to 11/2014
Branch Manager Salvation Army Usa Willimantic, CT,
  • Oversaw branch team with 3 customer service representatives and implemented training for all new employees.
  • Maximized branch revenue by optimizing daily operations.
  • Executed loan origination process, including ordering credit reports and insurance information.
  • Monitored more than 5000 client relationships per year.
  • Networked within communities to identify and capitalize on business opportunities.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Analyzed applicants' financial status and credit evaluation to determine feasibility of granting loans.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Assessed employee performance and issued disciplinary notices.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
04/2013 to 06/2014
Assistant Store Manager Oakleaf Village Of Raleigh Franklin, TN,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coached and developed store associates through formal and informal interactions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Performed vehicle evaluations to determine appropriate loan amount
  • Performed collections on existing accounts
06/2009 to 01/2013
Property Manager Ginkgo Residential City, STATE,
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Monitored common areas for cleanliness and safety.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Collected monthly assessments, rental fees and deposits.
  • Prepared and submitted monthly tenant visit logs in timely manner.
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Created staff schedules in response to community needs.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Collected and maintained careful records of rental payments.
  • Handled resident complaints and expedited all maintenance requests.
  • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
  • Compiled and conveyed all operational and financial data to regional manager.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Completed documents for outside agencies such as landlord references.
Education and Training
Expected in
: Business Administration And Management
Macon State College - Macon, GA,
Expected in 05/2006
High School Diploma:
East Coweta High School - Newnan, GA,

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School Attended

  • Macon State College
  • East Coweta High School

Job Titles Held:

  • Manager, Cash Reconciliation
  • Branch Manager
  • Assistant Store Manager
  • Property Manager


  • High School Diploma

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