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locksmith technician resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable employee with solid communication, planning and time management skills. Maintaining inventories, working quickly and adhering to security standards. Adept at responding quickly to repair calls and completing high-quality work. Organized and detail-oriented with a solid work ethic.

Skills
  • Programming transponder keys
  • Cutting keys
  • Installing new hardware
  • Problem resolution
  • Customer service
  • Ordering parts
  • Rekeying locks
  • Organization
  • Relationship development
Work History
05/2015 to Current
Locksmith Technician Encompass Health Corp. Pelham, AL,
  • Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.
  • Gave accurate quotes prior to starting projects, breaking down amounts into detailed line items.
  • Used key cutting machines to duplicate or cut new keys.
  • Used devices and trained techniques to open door locks without keys.
  • Installed new door hardware such as locks, exit devices, plates and closers.
  • Training in opening, repairing and retrofitting locks on safes.
  • Repaired panic hardware and alarm detection connections on doors. E.g Detex
  • Maintained excellent attendance record, consistently arriving to work and on site appointments on time.
  • Managed inventory of locks and repair supplies on work vehicle.
01/2014 to 04/2015
Pharmacy Technician Jason's Deli Tomball, TX,
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Collected co-payments or full payments from customers.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
07/2013 to 04/2014
Assistant Manager U-Haul Litchfield Park, AZ,
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Processed incoming drug orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Coached team on effective upselling and cross-selling methods.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored employee performance and developed improvement plans.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
08/2011 to 03/2013
Housekeeper Steeplechase Independent Living City, STATE,
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Adhered to professional house cleaning checklist.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Education
Expected in 06/2012 to to
High School Diploma/ GED Equivalence :
Lake Weir High School - Ocala, FL
GPA:

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Resume Overview

School Attended

  • Lake Weir High School

Job Titles Held:

  • Locksmith Technician
  • Pharmacy Technician
  • Assistant Manager
  • Housekeeper

Degrees

  • High School Diploma/ GED Equivalence

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