A skilled communication and human resources professional; capable of establishing and maintaining rapport with diverse groups and levels within an organization, an organized self-starter, a team player, detail oriented, prioritizes effectively to accomplish multiple tasks
Highlights
Oracle PeopleSoft 9.1 Human Capital Management (HCM) software Implementation
Plateau/SuccessFactors Learning Management System software implementation
Media Planning
Proofreading and copywriting
Research
Health Compliance solution Implementation
Personnel records maintenance
New hire orientation
Exceptional interpersonal skills
Training and development
Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Project, and Outlook, Considerable experience with SharePoint Basic skills in Adobe Photoshop, InDesign, and Illustrator
Experience
Implementation Specialist II, 04/2015 - 11/2015 Experian – Sandy Springs, GA,
Built relationships with clients remotely to implement a software platform to ensure compliance with the Affordable Care Act
Reviewed the overall implementation process with clients
Gathered preferences from the clients in order to configure the health compliance tool to the clients' needs
Determined how the clients used Human Resources, Payroll, Leave of Absence and Benefits platforms for importing data whether internal ADP products or third party.
Completed internal processes to ensure data was imported and integrated into the Health Compliance solution
Held weekly calls to discuss the project plan, details and status until go live and transition to the service team
Attended training to receive Certified Healthcare Reform Specialist Certification.
Media Planner and Ad Sales (Remote Position), 09/2014 - 04/2015 Brainstorm Inc – American Fork, UT,
Created Media Plans including TV, Radio, Digital and non-traditional media for Tennessee Homeland Security client's "Meth Destroys" Campaign
Worked with stations and reps state-wide to negotiate costs and place media
Gathered and reviewed campaign results to present to client
Contacted current and prospective advertisers to sell ads for Wildlife Guides for Tennessee Wildlife Resources Agency client
Placed insertion orders for the ads
Learning and Development Representative, 01/2012 - 03/2014 Brainstorm Inc – American Fork, UT,
Developed training strategy and plan for an Oracle PeopleSoft Human Resource Information System/HCM and Plateau Learning Management System implementation project team
Coordinated with project team, managers and vendors for course planning and strategy
Worked with IT to prepare training rooms for setup
Managed Oracle and Red Hat instructors' needs prior to and during the on-site training Maintained project team training records and entered into the Learning Management System
Created the TVA-wide end-user training strategy, planning, development with Oracle User Productivity Kit
Worked with training developers, the change management team, and subject matter experts to identify needs and develop online and instructor-led training
Created training for the TVA-wide employee and manager audiences and also for the following functional areas: Core HR, Benefits, Compensation, Payroll, Talent Management, Self Service and Help Desk
Reviewed, revised, and assembled training materials for instructor-led courses
Delivered training and evaluated results for the project
Supported the TVA-wide organizational change management and communication strategies, planning, and execution for the project including the following: Wrote and proofread TVA-wide articles and communications distributed via email, supported and conducted briefings and site visits given to employees and retirees on the new system, managed Change Champion Networks of 50-100 employees selected to be the local Go-Live support and advocate adoption of the new system, partnered with SharePoint specialist to develop strategy, content, and placement for TVA-wide project SharePoint website and maintained internal project team SharePoint site, maintained project support email account and yammer discussion board to answer employee questions or concerns, coordinated materials and technology preparation for stakeholder and project team meetings, responsible for several onboarding activities for new project team members
Intern, 08/2011 - 01/2012 Essence Global – Atlanta, GA,
Contributed to the project's RFP creation for the systems integrator (SI).
Assisted in the project procurement of the SI.
Supported the SI contract negotiation and development for the project.
Corresponded with vendors to send purchase orders and acquire invoices for non-project contracts.
Intern, 04/2011 - 07/2011 Child And Family Tennessee – City, STATE,
Conducted an I-9 Audit for all active employees
Created and analyzed a benefits survey for employees
Identified employee training needs, updated records, and assisted in training preparation
Attended interviews Ensured employee credentials and licensing were valid.
Assistant Media Planner , 08/2007 - 11/2010 JWT Team Detroit RetailFirst – City, STATE,
Ford, Lincoln, and Mercury regional dealer clients
Developed media plans, including radio, TV, outdoor, and internet using Mediatools and Donovan systems
Generated buy authorizations for buyers outlining directions for media placement
Utilized Scarborough and other data to research consumers' habits to create plans
Evaluated and negotiated high value sponsorship opportunities for clients
Created Power Point presentations
Attended client meetings and met with media representatives
Verified spending and submitted weekly client media spending reports.
Advertising and Marketing Intern, 05/2006 - 06/2007 The Bingham Group – City, STATE,
Maintained client contact lists, job list, and client files
Wrote and proofread press releases and creative copy with great attention to detail
Directly worked with clients to determine needs
Cold called potential clients for services and magazine subscriptions
Researched clients and competitors
Participated in event planning and set up for client events
Education
Master of Science: Human Resource Management, Expected in Dec 2011 - The University of Tennessee - Knoxville, TN GPA: Joseph Paul Goddard Scholarship recipient 2011
*George A Wagoner Scholarship recipient 2011
Human Resource Management
*Joseph Paul Goddard Scholarship recipient 2011
*George A Wagoner Scholarship recipient 2011
Bachelor of Science: Communication , Expected in Aug 2007 - The University of Tennessee - Knoxville, TN GPA:
Advertising Major, Business Administration Minor
Interests
Half Marathon runner, Junior League member, Licensed NC Real Estate Broker
Affiliations
Member of Society for Human Resource Management, Jan 2011-present Member of Atlanta Ad Club, 2009-2010, Delta Gamma Sorority 2002-2006
Additional Information
ACTIVITIES AND ACHIEVEMENTS
Junior League
NC Real Estate Broker
Completed Oracle User Productivity Kit Content Developer Rel 11
Attended 2011 Society for Human Resource Management National Conference in Las Vegas, NV
Skills
Organizational Change Management, Training, Implementation, Project Management, Communication, Human Resources, HR, Go-Live, Adobe Photoshop, Attention to detail, Benefits, Contracts, Contract negotiation, Establishing and maintaining client relationships, Presentation delivery, Email, Employee training, Event Planning, Process planning and design, Help Desk, Instructor-Led Training, Online Training, Media placement, Media plans, Meetings, Microsoft Office Suite: Excel, Outlook, PowerPoint, Project, SharePoint, Word, Networks, Oracle, Payroll, PeopleSoft 9.1, SuccessFactors, presentations, press releases, procurement, Radio, research, RFP, strategy, TV, radio, internet, non-traditional media placement, training materials, articles, Photoshop, Illustrator, InDesign
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
