implementation consultant resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Executive Profile

Highly motivated and results-oriented government affairs professional with a master's degree in Public Administration and a bachelor's honours degree with a double concentration in Health Studies and Women's/Gender Studies. I am currently working as an Implementation consultant in the Ministry of Health with expertise in conducting in-depth evaluations under tight deadlines to examine current, pending, and proposed policy changes. I have over two years of experience in public administration and policy management with expertise in intersectionality, EDII and applying that lens to provide a unique vantage point to complex issues.

Summary of Skills
  • Analytical
  • Collaborative
  • Microsoft and Google Suite
  • Diversity and inclusion management
  • Strategic thinking
  • Excellent communication
  • Specialized Government & Policy regulations
  • Stakeholder relations and consultation skills
  • Project and Policy management
  • Financial reporting
  • Emotional Intelligence
Core Accomplishments
  • Collaborated with team of three in the execution of the Temporary Retention Incentive for Nurses program. Achieving a $5000 bonus for over 8000+ nurses in Ontario.
  • Achieved an expansion in scope of funding for Hospices in Ontario by administering Health Equity Impact assessments.
  • Authored funding packages to facilitate partnerships between government agencies and community organizations to increase access to diabetic foot care in Northern, isolated, and remote communities.
Professional Experience
Implementation Consultant, 09/2022 - Current
Bill.Com San Jose, CA,

Program Design Implementation Unit

  • Orchestrate a portfolio of initiatives, including Woundpedia, Home and Community Care Support Services, Wounds Canada and Windreach Farm; increased annual funding by 36% with successful grant applications.
  • Prepare a range of draft analyses for funding allocation with budgets over $100,000+ (e.g. transfer payment agreement, Minister's Letter) for senior staff to examine and execute.
  • Streamline communication between 3+ internal departments and 10+ external stakeholders to ensure timely and accurate program delivery and reporting.
  • Establish and manage stakeholder communication channels and liaise with key partners; reduced turnaround time for resolution of issues by 40% and improved communication efficiency by 25%.
Master Level Policy Co-op Student, 05/2022 - 08/2022
Td Garden Fargo, ND,

Policy Analyst

  • Analyzed funding allocation discrepancies, identified inefficiencies and implemented corrective measures in line with division's fiscal $20M+ budget.
  • Conducted a comprehensive analysis of existing funding allocation for Ontario hospices; developed and presented a new funding model to the Ministry of Health that makes the province's financial allocation more egalitarian.
  • Coordinated with executive leadership team on high-profile files with budgets worth over $3 billion; created and implemented revenue growth strategies.
  • Leveraged data to present findings and recommendations to senior management team, which assisted to the successful implementation of a new temporary retention incentive program for nurses.
  • Gained knowledge in data entry, analysis and reporting; produced over 10+ deliverables, including briefing decks, notes, funding packages and many more.
Administrative Assistant, 06/2021 - 10/2021
Roots Community Services City, STATE,
  • Coordinated and chaired daily cross-department meetings to audit and evaluate productivity levels; identified and resolved 10+ conflicts.
  • Compiled detailed weekly progress reports to track, analyze and update the Programs Manager, on company's performance, budget goals, and expenses.
  • Safeguarded children's confidential information by implementing secure databases and access protocols for 200+ records; including children's personal information, clients' medical history, and family information by utilizing secure databases.
  • Authorized and optimized email communication between 200+ clients and 2 departments while managing 20+ emails per day; reduced response time and resolved 75%+ of customer queries on first contact.
  • Collaborated with lead Graphic Designer to conceptualize, design, and incorporate BIPOC-specific events and resources in weekly newsletters; contributed to increased community engagement and outreach by 80% as reported on satisfaction surveys.
Master of Public Administration: Public Policy And Administration, Expected in 08/2022
Queen's University - Kingston, ON
Status -
  • Completed in August 2022
Bachelor of Arts: Health Studies And Gender Studies, Expected in 04/2021
Queen's University - Kingston, ON
Status -
  • Double concentration in Health & Gender Studies
  • Awarded Equity, Diversity, Indigeneity and Impact Award
  • Dean's List

11/2019 — Smart Serve Certified, Alcohol and Gaming Commission of Ontario (AGCO)

10/2019 — AODA's Integrated Accessibility Standards Regulation Certified, Queen's University
06/2019 — Ministry of Labour Training on Worker Health and Safety Awareness, Government of Ontario
11/2018 — Tri-Council Policy Statement 2: CORE Certified, Queen's University


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Resume Overview

School Attended

  • Queen's University
  • Queen's University

Job Titles Held:

  • Implementation Consultant
  • Master Level Policy Co-op Student
  • Administrative Assistant


  • Master of Public Administration
  • Bachelor of Arts

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