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I&R Technician Resume Example

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I&R TECHNICIAN
Summary

Flexible Network Engineer/I&R technician with exceptional insight when troubleshooting routers, switches and firewalls,and repair cables. A motivated employee with expertise supporting the choice and purchase of hardware and software components.

Skills
  • Hardware and software configurations
  • Maintains/repairs and tests copper cable in an underground, aerial, or buried environment.
  • Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc.
  • Data backups
  • Switching protocols
  • Cisco wireless routers and switches
  • Proficiency with Microsoft Office products, IOS, and linux
  • Network configuration
  • Infrastructure planning and design
  • VLAN designs and troubleshooting, LAN/WAN, OSI/ TCP/IP model
  • Interacts with customers professionally and courteously via telephone or on the premises.
  • Performs testing and turn-up of subscriber lines.
  • Locates and repairs aerial and underground cable.
  • Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL).
Experience
Company Name | City, StateFiber Optic Installer03/2021 - Current
  • Collaborated closely with other departments to develop and implement laser systems.
  • Anticipated and analyzed common connectivity workflow problems.
  • Read and interpreted technical documentation in order to accurately configure equipment.
  • Continuously applied quality-improvement methodologies to improve work processes.
  • Installed, set up and repaired devices and system components.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Answered normal and after-hours service calls.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Handled multiple simultaneous deployment projects against strict deadlines.
Company Name | City, StateI&R Technician01/2020 - 02/2021
  • Maintains/repairs and tests copper cable in an underground, aerial, or buried environment.
  • Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc.
  • Splice existing facilities in buried, underground, aerial and building work locations.
  • Performs testing and turn-up of subscriber lines.
  • Locates and repairs aerial and underground cable.
  • Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL).
  • Performs continuity and/or conformance testing.
  • Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.
  • Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work.
  • Works with telecom color-coded wires and cables.
  • Interacts with customers professionally and courteously via telephone or on the premises.
Company Name | City, StateI&R Technician06/2018 - 07/2019
  • Maintains/repairs and tests copper cable in an underground, aerial, or buried environment.
  • Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc.
  • Splice existing facilities in buried, underground, aerial and building work locations.
  • Performs testing and turn-up of subscriber lines.
  • Locates and repairs aerial and underground cable.
  • Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL).
Company Name | City, StateNetwork/Systems Engineer04/2012 - 08/2015
  • Configured and implemented Cisco ASA firewalls to provide clients with comprehensive security, antivirus protection and virtual network capabilities.
  • Configured Cisco routers, switches, firewalls, wireless controllers, access points and communication hardware to deploy and manage LAN, WAN and wireless networks.
  • Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
  • Provided hands-on troubleshooting, routing and switching to resolve issues with 100% efficiency.
  • Design, implement, and support network solutions that align architectural strategy with business objectives.
  • Ensure delivery of network services and IP communications for company employees.
  • Provision VLANs and IP routing within data centers and company facilities.
  • Configure and troubleshoot VPNs, firewalls, load balancers, and DNS/DHCP services.
  • Document and diagram network resources, configurations, sites, and services.
Company Name | City, StateSr. IT Support Engineer02/2003 - 10/2010
  • Installed software updates and vulnerability patches on MS servers to prevent possible threats from penetrating networks.
  • Follow implementation guidelines, standards, and policies to ensure all quality standards are met
  • Organizing, planning and implementing IT strategy
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
Education and Training
Ternopil National Technical University | CityBachelor of Science in Computer Science06/2015
The State University of New York | CityCertificate in International Cyber Conflicts03/2016
Kennesaw State University | City, StateCertificate in Certificate in Cybersecurity03/2016
Activities and Honors
  • Member, Alumni Association
  • Travelling and leaning new technologies
Hobbies

Football

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Resume Overview

School Attended

  • Ternopil National Technical University
  • The State University of New York
  • Kennesaw State University

Job Titles Held:

  • Fiber Optic Installer
  • I&R Technician
  • Network/Systems Engineer
  • Sr. IT Support Engineer

Degrees

  • Bachelor of Science in Computer Science
    Certificate in International Cyber Conflicts
    Certificate in Certificate in Cybersecurity

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