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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Flexible Network Engineer/I&R technician with exceptional insight when troubleshooting routers, switches and firewalls,and repair cables. A motivated employee with expertise supporting the choice and purchase of hardware and software components.

Skills
  • Hardware and software configurations
  • Maintains/repairs and tests copper cable in an underground, aerial, or buried environment.
  • Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc.
  • Data backups
  • Switching protocols
  • Cisco wireless routers and switches
  • Proficiency with Microsoft Office products, IOS, and linux
  • Network configuration
  • Infrastructure planning and design
  • VLAN designs and troubleshooting, LAN/WAN, OSI/ TCP/IP model
  • Interacts with customers professionally and courteously via telephone or on the premises.
  • Performs testing and turn-up of subscriber lines.
  • Locates and repairs aerial and underground cable.
  • Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL).
  • Fault isolation
  • Technology planning
  • User training
  • Data management
  • Critical thinking
  • Conflict resolution
  • Analytical
Experience
Fiber Installation Technician , 01/2023 to 04/2023
NortekO'fallon, MO,
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
  • Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
  • Communicated with customers to access work areas and explain work.
  • Installed, set up and repaired devices and system components.
  • Pulled lines to proper tension for safety and durability of installation work.
  • Set up modems and other hardware with necessary cables.
  • Handled multiple simultaneous deployment projects against strict deadlines.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Worked with truck-mounted reels to complete large installation projects.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
Fiber Optic Installer, 04/2022 to 12/2022
Agiliti HealthHannibal, MO,
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Installed outside plant fiber optics in manhole and telco boxes.
  • Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
  • Spliced cables with hand tools, epoxy or mechanical equipment.
  • Installed, set up and repaired devices and system components.
  • Set up modems and other hardware with necessary cables.
  • Communicated with customers to access work areas and explain work.
  • Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
Customer Service Technician, 03/2021 to 03/2022
Saic (Science Applications Int.)Mountain View, CA,
  • Resolve, repair and install fiber optics systems and ensure that they work properly
  • Examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines
  • Take care of fiber splicing and rectify fiber optic problem areas
  • Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance
  • Execute premises cabling and take care of the underground and underwater cabling requirements
  • Keep track of the signal strength of different devices such as television, telephone to provide adequate performance
  • Formulate and maintain system records and system designs
Education and Training
Bachelor of Science: Computer Science, Expected in 06/2015
Ternopil National Technical University - Ternopil, Ukraine,
GPA:
Certificate: International Cyber Conflicts, Expected in 03/2016
The State University of New York - Albany, NY,
GPA:
Certificate: Certificate in Cybersecurity, Expected in 03/2016
Kennesaw State University - Kennesaw, GA
GPA:
Activities and Honors
  • Member, Alumni Association
  • Travelling and leaning new technologies

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Resume Overview

School Attended

  • Ternopil National Technical University
  • The State University of New York
  • Kennesaw State University

Job Titles Held:

  • Fiber Installation Technician
  • Fiber Optic Installer
  • Customer Service Technician

Degrees

  • Bachelor of Science
  • Certificate
  • Certificate

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