PROFESSIONAL OBJECTIVE To obtain a position as a HR Manager predicated on successful experience, acquired skills, and demonstrated abilities. SUMMARY OF QUALIFICATIONS
Able to analyze complex and detailed material and solve problems • Effective oral and written communication skills • Strong computer skills, including detailed knowledge of MS Word / Office, Word Perfect, Adobe, Outlook, Excel, Ceridian Dayforce, Teams, One Note, Time Matters, Orion and other Microsoft applications
Organized, self-disciplined, self- motivated, and a detail oriented professional •Six years global payroll and HR specialist experience • Extensive payroll experience • Legal administrative / paralegal duties • Extensive legal experience in bad faith insurance, civil trial matters, business defense, complex corporate and commercial cases, as well as personal injury, tort, construction defect, medical mal-practice and product liability • Notary Public •13 years Paralegal / Legal Assistant experience • Proven talent in positive team leadership • Respond to claims and adjustments inquiries • Capable of working quickly and accurately under pressure to successfully meet short deadlines
Rinchem Company . Albuquerque, NMGlobal Payroll Supervisor | 11/2014 - Current
Processed payrolls on both weekly, biweekly and monthly basis for more than 730 employees nationally and internationally.
Independently maintained 97% accuracy in transferring correct data from payroll spreadsheets into HRIS system.
Improved employee satisfaction by 95% by training 100 other employees in correct payroll handling.
Calculated payroll deductions by accurately using Dayforce and processed payroll to meet preset requirements.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Managed payroll data entry and processing for 730 employees to comply with predetermined company guidelines.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Updated employee files with new details such as changes in address or salary levels.
Adjusted employee tax status along with information regarding withholding.
Handled hundreds of calls per month to address customer inquiries and concerns.
Developed team communications and information for regular team meetings.
Resolved employee problems, improved operations and provided exceptional client support.
Increased customer satisfaction by resolving HRIS issues.
Worked with customers to understand needs and provide excellent service.
Maintained excellent attendance record, consistently arriving to work on time.
Directed multiple meetings per year between payroll, accounting and HR managers to identify and alleviate ongoing changes.
Allen, Shepherd, Lewis & Syra, P.A. Albuquerque, NMParalegal/Legal Assistant, Partner | 03/2008 - Current
Substantive legal work including, but not limited to heavy dictation, drafting, preparing correspondence, pleadings, discovery, deposition / medical record summaries and scanning • Handles all confidential cases and medical records for Partner with a case load of over 150 cases • Handles heavy electronic and paper files • Handles multi-calendars both paper and electronic • Scheduling of depositions, mediations, conference calls, various meetings and personal appointments • Prepare legal documents to clients and adjusters • Gather and interpret medical / employment records and reports and provide written evaluation for attorneys, in addition to working with electronic medical / legal files. • Research issues and cases, and report findings to attorneys • Filing, notebooks, opening, organizing and closing cases • Filing documents in court, fax and online CM/ECF and District Court filing systems • Strong knowledge of court rules and procedures • Office leader - responsible for training new employees, including attorneys • Training on computer systems, court systems, filings, office procedures and upgrades • Interview clients, witnesses and experts to gather information for and during trial • Attend trials with litigation attorneys to provide information and assistance, Rio Rancho, NM 87124 (505) 948-8751 email@example.com • Answered multi-line phones, faxed documents to clients and court, and other misc., administrative duties • Drafted documents for court, correspondence letters to clients, billing letters and invoices • Filed pleadings, correspondence, court orders and motions • Typed Interrogatories, Requests for Production, Answers and Responses • Scheduled meetings and appointments • Worked with civil litigation cases.
Substantive legal work including, but not limited to drafting, preparing correspondence, pleadings, discovery, deposition / medical record summaries • Handles all bad faith and confidential cases, and medical records for nine attorneys • Interview clients, witnesses and experts to gather information for and during trial • Attend trials with litigation attorneys to provide information and assistance • Prepare legal documents to clients and adjusters • Gather and interpret medical / employment records and reports and provide written evaluation for attorneys • Research issues and cases, and report findings to attorneys • Filing, notebooks, opening, organizing and closing cases • Filing documents in court, fax and online CM/ECF • Knowledge of court rules and procedures • Office leader • Interviewed experts and clients, reviewed documentation and assisted during Trial for a $15M wrongful death and personal injury claim; firm won.
Yenson, Lynn, Allen and Wosick, P.C. Albuquerque, NMParalegal | 04/2004 - 01/2005
Dictation/transcription (letters and pleadings)
• Typed and prepared various pleadings for insurance defense litigation, estate and bankruptcy
• Drafted documents for court, correspondence letters to clients, billing letters and invoices
• Filing, opening and closing cases
• Outlook calendaring for two attorneys
• Setting up depositions in and out of town
• Interaction with clients through email and in person
• Notarizing documents
• Filing documents in court, fax and online (ACE)
• Worked with Visibility cases
• Answered multi-line phones, faxed documents to clients and court, and other misc.
Windows operating system, Excel, MS Word / Office, Word Perfect, Adobe, Outlook, Teams, One Note.
Various medical record websites such as Second Image
Writing and editing
Client service and support
Knowledgeable in HRIS Ceridian Dayforce
Ceridian Dayforce, Time Matters, Orion and other Microsoft applications.
CM/ECF, Electronic Court filing and PACER.
Fluent in legal terminology
Official Notary of the Public
Verbal and written communications
University of New MexicoB.A: Psychology, Political Science