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Ehr Implementation Analyst resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Effective professional experienced in project management, implementation, specialty content build, and training of electronic medical record applications. Experienced analyst committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Coordinate all phases of electronic health record installations from pre-sale to project close. Accomplished in relationship development, detail oriented, organized, and motivated to drive projects from start to finish. Engaged in business process improvement to evaluate market trends, customer satisfaction and product enhancement. Seeking to partner with an exciting, professional and progressive Healthcare Information Technology organization for mutual growth and success. Pursuing a position to apply lessons learned from past projects to further develop my skill-sets and enhance my career opportunities.
Skills
  • Accomplished in EMR software applications
  • Exceptional in specialty content build and design
  • Proficient in clinical and medical office workflow
  • Effective project and time management
  • Excellent communication and presentation skills
  • Expert in client-vendor relations
  • Talented with education and classroom training
  • Highly dependable
  • Team and goal focused
  • Excellent problem-solving abilities
  • Meet deadlines
  • Work independently
  • Proficient with Nuance Dragon voice recognition
  • Skilled with Microsoft Office, Visio, SharePoint
Work History
05/2011 to Current EHR Implementation Analyst Sonic Healthcare Usa | Murrieta, CA,

  • Manage eClincalWorks EMR implementations and electronic health initiatives at HCA owned ambulatory practices across the United States.
  • Extensive speciality content build to include General Surgery, Cardiology, Neurology, Rheumatology, OB/Gyn, in addition to Internal Medicine and Family Medicine, etc.Coordinated software and hardware installation and testing.
  • Maintaine management responsibilities to finalize market-wide projects to transition practices to local leadership for ongoing support and management.
  • Mentored new employees.
  • Supervise work of new employees to evaluate strengths, weaknesses and competencies.
  • Develop strong customer/client relationships.
  • Manage client expectations.
  • Establishe compatibility from legacy software systems by assisting with mapping plans and testing to ensure quality data migrations.
  • Test functionality between Practice Management, EHR, and Lab systems.
  • Develop work-flow charts and diagrams to ensure compliance with core government measures and requirements. (i.e. Meaningful Use, PQRS).
  • Diagnos and troubleshoot software problems and applied solutions to increase company efficiency and client satisfaction.
  • Conduct formal project Kick-off presentations to physicians, extenders, practice management, and hospital leadership.
  • Deliver classroom training to physicians, extenders, and staff, in addition to new hire employee on-boarding orientation.
  • Maximize standardization to include risk and issue identification, mitigation and resolution.
  • Coordinate appropriate timing, resources, and sequencing of work efforts were aligned to produce the desired result.
  • Initiate special projects and subject matter expert presentations.
  • Coordinate with systems partners to finalize designs and confirm requirements.

10/2009 to 04/2011 Implementation Consultant Salsify | Portland, OR,
  • Responsible for InteGreat Practice Management and InteGreat EMR implementations in physician offices across the US.
  • Created project plan.
  • Managed client-vendor relationships.
  • Provided mapping of electronic data conversions and lab vendor interfaces.
  • Customized specialty clinical content.
  • Conducted training and education to providers and staff.

07/1990 to 11/2009 Account Manager | Support Analyst Allscripts | City, STATE,
  • Led Allscripts Professional Electronic Medical Record implementations in physician offices nationwide.
  • Developed specialty content for new software releases; Cardiology, Obstetrics and Gynecology, General Surgery, Pediatrics, Neurology, Rheumatology, Neurology, General Surgery, Orthopedics, etc.
  • Remotely responsible for 20 plus projects at various stages of completion to include sales support, project initiation, kick-off presentations, monitoring milestones, issue resolution and facilitation of data conversions and interfaces.
  • Launched billable Optimization Program.
  • Teamed with Product Development to evaluate market trends and quality assurance testing of new functionality.
  • Deployed beta sites prior to general release.
  • Spearheaded Sales Team education curriculum and responsible for rollout, yielding record sales revenue.

Education
Expected in High School Diploma | Claireern Boone Junior-Senior High School, Thorntown, IN. GPA:

  • Entered professional workforce directly after completion of high school.
  • Professional on-the-job training.
  • Extensive experience leading to upward mobility with successful career advancements.
Accomplishments
  • Allscripts Achievements: Presidents Award, Employee of the Year, Commitment to Excellence, Analyst of the Month, Annual speaker and session presenter at National Users Convention

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Resume Overview

School Attended

  • Claireern Boone Junior-Senior High School

Job Titles Held:

  • EHR Implementation Analyst
  • Implementation Consultant
  • Account Manager | Support Analyst

Degrees

  • High School Diploma

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