Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Versatile ED Tech bringing valuable experience in multiple roles, including Emergency room Technician for Hospital/Clinic -related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

  • Payment processing
  • Cash drawer balancing
  • Customer greeting
  • Merchandise restocking
  • ID verification
  • Customer assistance
  • Cash register operation
  • Coin counting
  • Credit and cash transactions
  • Sanitizing procedures
  • Applying orthopedic splints
  • Phlebotomy
  • Basic life support certified
  • Replenishing supplies
  • CPR
  • EKG interpretation and monitoring
  • Taking and tracking vital signs
  • Direct patient care
  • Medical sample collection
  • Safety methods
  • Merchandise stocking
  • Inventory replenishment
  • Approachable
  • Personnel training and development
  • Barcode scanning
  • Inventory control
  • Excellent time management
  • Employee training
  • Organized
04/2017 to Current ED Technician Beth Israel Lahey Health | Beverly, MA,
  • Collected blood and urine samples for lab analysis to diagnose disease or screen for health problems.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Stocked and replenished patient care areas with appropriate supplies.
02/2017 to 04/2018 Stock Clerk Rush University Medical Center | Chicago, IL,
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Bent, lifted, opened, and moved boxed products weighing up to 50 pounds.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
11/2009 to 10/2016 Waitress Agia | Scottsdale, AZ,
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Prepared salads and appetizers to back up kitchen staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Increased sales of key menu items through effective upselling.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Calculated charges, issued table checks and collected payments from customers.
09/2007 to 10/2008 Cashier Aramark Corp. | Austin, TX,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted Managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Trained new employees in cashiering procedures, offering assistance in resolving all issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
Education and Training
Expected in 05/2003 High School Diploma | Mendenhall High School, Mendenhall, MS GPA:
Expected in | General Studies Hinds Community College, Raymond, MS GPA:
Expected in | University of Southern Mississippi, Hattiesburg, MS GPA:
Expected in | Physical Education University of Southern Mississippi, Hattiesburg, MS GPA:

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School Attended

  • Mendenhall High School
  • Hinds Community College
  • University of Southern Mississippi
  • University of Southern Mississippi

Job Titles Held:

  • ED Technician
  • Stock Clerk
  • Waitress
  • Cashier


  • High School Diploma
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  • Some College (No Degree)
  • Some College (No Degree)

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