Results-driven professional with more than 14 years in the public sector. Highly personable, with extraordinary attention to detail and talent for gaining trust and working with individuals from diverse backgrounds.
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--The below duties are in addition to those I was responsible for as an administrative secretary and coordinator
•Serve as a member of the Diversity Council and the University Planning and Budget Council
•Coordinate LEAD Series training classes
•Collaborate with the Office of Student Life to produce diverse student events
•Handle all faculty search reviews as well as upper level staff positions
--The below duties are in addition to those I was responsible for as an administrative secretary
•Coordinate and serve as recorder for MLK committee, Diversity committee, and 50 Years of Integration committee meetings
•Assist in facilitating Safe Space and Diversity training
•Direct the operation of the university’s MAP program which aims to provide first year students with student mentors
•Prepare the budget for the MAP program
•Prepare cooperative agreements for all vendors brought in by the Office of Social Equity
•Assist the Educational Talent Search grant program with workshops and student events
•Prepare initial intake of campus complaints
•Serve as mediator as needed
•Assist with faculty search reviews
•Plan and organize Title IX conferences for VSU’s Title IX coordinator
•Organize the yearly MLK program and Diversity events
•Streamlined and currently maintain filing system for the Office of Social Equity and Educational Talent Search
•Create letters, memos, flyers, and posters using Microsoft programs
•Prepare documents for meetings and all other correspondence
•Maintain ADA, affirmative action, and complaint databases for the Office of Social Equity
•Maintain office budget and oversee expenditures
•Oversee the university Safe Space program, which promotes inclusiveness of the LGBTQ community
•Coordinate office travel
•Facilitate the hiring process for student and graduate assistants
•Serve as immediate supervisor to student assistants, graduate assistants, and interns
•Maintain all office supplies and equipment
•Assist with all Upward Bound programing
•Help reconcile Upward Bound budget
•Promoted from student assistant to Sr. Accounting Clerk
•Supervised and scheduled student assistants and casual laborers daily
•Oversaw all financial transactions within the 1Card office as well as assisted with card production
•Tracked, verified, and deposited VTS (value transfer station) money and online card deposits most often ranging between $25.00 and $3,000.00
•Maintained and ordered needed supplies
•Coordinated with campus vendors such as Coke, to ensure machines were properly serviced and filled as needed
•Managed office calendar
•Coordinated office/campus meetings
•Assisted with budget report preparation
•Updated office policies and procedures manual yearly
•Conducted campus wide poll to determine the possible cost of re-carding the entire campus
•Prepared office materials to be printed in the Spectator, campus newspaper, as well as the website
•Maintained appropriate files
•Assisted customers in office/via email/and over the phone
•Initiated the removal of coin machines within our residence halls to cut overall cost; lack of those machines cut annual contract spending, and ended fraudulent deposits
•Facilitated GHP (Governs Honors Program) weekend move in by producing cards and setting up meal plans for 500+ students and 60+ staff
•Conducted phone surveys to determine customer satisfaction
•Compiled information on any customer complaints as a third party vendor
•Composed complaint (as related to quality of work) narratives to be submitted to management
•Informed management of gross negligence or violations of company procedures
•Scheduled appointments for potential clients
•Assisted customers on the phone and in the office
•Produced ID cards for the university campus
•Opened FLEX accounts for students
•Operated the Blackboard system in order to assign and track various student accounts
•Accessed Banner accounts in order to add financial aid funds to FLEX accounts
•Processed FLEX account refunds
Master of Public Administration, Valdosta State University, Valdosta, Georgia, May 2015
Bachelor of Science in Organizational Leadership, Valdosta State University, Valdosta, Georgia July 2013
Bachelor of Science in Biology, Valdosta State University, Valdosta, Georgia, May 2010
Frontline Supervisory Certification, Valdosta State University, Valdosta, Georgia 2009
-Engaging Students Outside the Classroom:What Advisees Really
Want:Perspectives from Adult Learners
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