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coordinator of multicultural affairs resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Results-driven professional with more than 14 years in the public sector. Highly personable, with extraordinary attention to detail and talent for gaining trust and working with individuals from diverse backgrounds.

Highlights
  • Over eight years supervisor/leadership experience
  • Competent in preparing, editing, and proofreading letters, memos, and business forms
  • Experienced in compiling information needed for affirmative action reports
  • Proficient in Word, PowerPoint, Outlook, Excel, Access, and Publisher
  • Knowledge of several office machines including fax, copier, p-phones
  • Experienced in handling complaints and providing counseling referrals
  • Well versed in Title IX and the Clery Act


  • Event planning and logistics
  • Excellent interpersonal skills
  • Strong communicator
  • Culturally-sensitive
  • Detail-oriented
  • Ability to assist and facilitate employee trainings
  • Well versed in employment law; federal, state, and local
  • Experienced in using Banner forms, BannerWeb, People Soft Financials, PeopleAdmin, ePro, Contribute, and Cascade
Accomplishments
  • Inducted into Pi Alpha Alpha Public Administration Honor Society 2014
  • Nominated for employee of the semester fall 2013
  • Provided the foreword for Graduating With Honors, if I can, U Can 2013
Experience
02/2015 to Current Coordinator of Multicultural Affairs Louisiana Tech University | Ruston, LA,

--The below duties are in addition to those I was responsible for as an administrative secretary and coordinator

•Serve as a member of the Diversity Council and the University Planning and Budget Council

•Coordinate LEAD Series training classes

•Collaborate with the Office of Student Life to produce diverse student events

•Handle all faculty search reviews as well as upper level staff positions


08/2013 to 02/2015 Administrative Coordinator American Society For The Prevention Of Cruelty To Animals | Gainesville, FL,

--The below duties are in addition to those I was responsible for as an administrative secretary

•Coordinate and serve as recorder for MLK committee, Diversity committee, and 50 Years of Integration committee meetings

•Assist in facilitating Safe Space and Diversity training

•Direct the operation of the university’s MAP program which aims to provide first year students with student mentors

•Prepare the budget for the MAP program

•Prepare cooperative agreements for all vendors brought in by the Office of Social Equity

•Assist the Educational Talent Search grant program with workshops and student events

•Prepare initial intake of campus complaints

•Serve as mediator as needed

•Assist with faculty search reviews

07/2011 to 08/2013 Administrative Secretary University Of Pennsylvania Health System | Vineland, NJ,

•Plan and organize Title IX conferences for VSU’s Title IX coordinator

•Organize the yearly MLK program and Diversity events

•Streamlined and currently maintain filing system for the Office of Social Equity and Educational Talent Search

•Create letters, memos, flyers, and posters using Microsoft programs

•Prepare documents for meetings and all other correspondence

•Maintain ADA, affirmative action, and complaint databases for the Office of Social Equity

•Maintain office budget and oversee expenditures

•Oversee the university Safe Space program, which promotes inclusiveness of the LGBTQ community

•Coordinate office travel

•Facilitate the hiring process for student and graduate assistants

•Serve as immediate supervisor to student assistants, graduate assistants, and interns

•Maintain all office supplies and equipment

•Assist with all Upward Bound programing

•Help reconcile Upward Bound budget

06/2006 to 07/2011 Senior Accounting Clerk Marriott International | Richmond, VA,

•Promoted from student assistant to Sr. Accounting Clerk

•Supervised and scheduled student assistants and casual laborers daily

•Oversaw all financial transactions within the 1Card office as well as assisted with card production

•Tracked, verified, and deposited VTS (value transfer station) money and online card deposits most often ranging between $25.00 and $3,000.00

•Maintained and ordered needed supplies

•Coordinated with campus vendors such as Coke, to ensure machines were properly serviced and filled as needed

•Managed office calendar

•Coordinated office/campus meetings

•Assisted with budget report preparation

•Updated office policies and procedures manual yearly

•Conducted campus wide poll to determine the possible cost of re-carding the entire campus

•Prepared office materials to be printed in the Spectator, campus newspaper, as well as the website

•Maintained appropriate files

•Assisted customers in office/via email/and over the phone

•Initiated the removal of coin machines within our residence halls to cut overall cost; lack of those machines cut annual contract spending, and ended fraudulent deposits

•Facilitated GHP (Governs Honors Program) weekend move in by producing cards and setting up meal plans for 500+ students and 60+ staff

04/2003 to 05/2006 Customer Service Representative Rentokil Initial | Durham, NC,

•Conducted phone surveys to determine customer satisfaction

•Compiled information on any customer complaints as a third party vendor

•Composed complaint (as related to quality of work) narratives to be submitted to management

•Informed management of gross negligence or violations of company procedures

•Scheduled appointments for potential clients

2001 to 05/2006 Student Assistant University Of Michigan | Ann Arbor, MI,

•Assisted customers on the phone and in the office

•Produced ID cards for the university campus

•Opened FLEX accounts for students

•Operated the Blackboard system in order to assign and track various student accounts

•Accessed Banner accounts in order to add financial aid funds to FLEX accounts

•Processed FLEX account refunds

Education
Expected in 2015 to to Master of Public Administration | Public Administration Valdosta State University, Valdosta, Georgia GPA:

Master of Public Administration, Valdosta State University, Valdosta, Georgia, May 2015

Expected in 2013 to to Bachelor of Science | Organizational Leadership Valdosta State University, Valdosta, Georgia GPA:

Bachelor of Science in Organizational Leadership, Valdosta State University, Valdosta, Georgia July 2013

Expected in 2010 to to Bachelor of Science | Biology Valdosta State University, Valdosta, Georgia GPA:

Bachelor of Science in Biology, Valdosta State University, Valdosta, Georgia, May 2010

Expected in to to Certification | , , GPA:

Certifications

Frontline Supervisory Certification, Valdosta State University, Valdosta, Georgia 2009

Professional Affiliations
  • American Association of University Women-AAUW
  • National Association of Diversity Officers in Higher Education-NADOHE
  • American Association for Access, Equity, and Diversity-AAAED
  • University System of Georgia Equity Officers
Presentations
  • Innovations in Teaching and Learning Conference November 2013-Valdosta, GA

-Engaging Students Outside the Classroom:What Advisees Really

Want:Perspectives from Adult Learners

  • Safe Space co-facilitator March 2015

Committees and Volunteer Experience
  • Planning and Budget Council
  • Diversity Council
  • Pride Connection
  • Relationship and Sexual Violence Prevention Committee
  • COSA-Council on Staff Affairs
  • Serve as Staff Adviser to Media Arts Geniuses
  • Volunteer forThe Haven
  • Volunteer for Second Harvest Food Bank

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Resume Overview

School Attended

  • Valdosta State University
  • Valdosta State University
  • Valdosta State University

Job Titles Held:

  • Coordinator of Multicultural Affairs
  • Administrative Coordinator
  • Administrative Secretary
  • Senior Accounting Clerk
  • Customer Service Representative
  • Student Assistant

Degrees

  • Master of Public Administration
  • Bachelor of Science
  • Bachelor of Science
  • Certification

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