Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.

  • CRM and office management software
  • Human resources best practices
  • Accounts reconciliation
  • Customer service orientation
  • Report writing
  • Computer proficiency
  • Human resource knowledge
  • Customer relations
  • Detail oriented
  • Invoicing and billing
  • Project management
  • Time management ability
  • Professional demeanor
  • Data entry
  • Accounts payable and receivable
  • Training and coaching
  • File and data retrieval systems
Compliance & Implementation Specialist, 06/2005 - Current
True Religion Apparel, Inc. Gilroy, CA,
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Planned and executed compliance audits to check company policies, procedures and controls.
  • Facilitated adherence to all safety and regulatory objectives, including client-specific projects, training programs and personnel background checks.
  • Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
  • Reduced process lags by supervising implementation managers to ensure optimal productivity.
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
  • Ensured that every client received the highest level of support, assistance and professionalism to uphold the company commitment to service.
  • Coached, mentored and developed implementation managers by teaching best practices and protocols to reduce discrepancies.
  • Filled out and stored transmittal logs for permanent records.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Set up documents for individual projects based on specifications.
  • Completed documents and work requests according to company standards.
Store Manager, 05/2001 - 06/2005
Kroger Suffolk, VA,
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Oversaw all store operations while generating up to $1,000,000 in monthly sales.
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into computer system.
  • Oversaw inventory management to minimize waste.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Addressed customer inquiries and resolved complaints.
  • Maintained daily record of all transactions.
  • Kept accounts current and funds deposited to keep on-site cash low.
Owner, 01/1998 - 05/2001
JCP Catalog Store City, STATE,
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Led startup and opening of JCP Catalog business and provided business development, creation of operational procedures and workflow planning.
  • Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
Education and Training
: Business Administration, Expected in 12/1985
Des Moines Area Community College - Ankeny, IA

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Resume Overview

School Attended

  • Des Moines Area Community College

Job Titles Held:

  • Compliance & Implementation Specialist
  • Store Manager
  • Owner


  • Some College (No Degree)

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