Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Dedicated and well-qualified CMA offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Offering 7+ year record in field and looking for challenging, long-term position.I have experience as a working hands on supervisor in the medical field.

As well as above average computer skills. I am experienced with the daily operation, maintenance, and inventory needed for an organization to function efficiently and effectively.

I am able to function efficiently and effectively in a fast paced, high stress environment with a high level of attention to detail.

I have experience in many aspects of the medical field with a strong knowledge base as well as use and maintenance of equipment use within the field.


Management Skills and Abilities

  • Screening, scheduling, conducting interviews with potential new hires.
  • Plan,assign,and oversee daily activities and functions of clinical staff.
  • Maintaining sufficient staffing levels for day-to-day operations.
  • Maintaining sufficient supply levels for day-to-day operations.
  • Overseeing quality, and safety
  • Conducting regular audits of clinical operations
  • Maintaining proper documentation on clinical staff certifications
  • Ensuring benchmarks are met for all labs in-house and send out as well as xrays are met
  • Maintaining daily duty logs as well as monthly assignment logs
  • Weekly maintenance and spore testing of autoclave. As well as daily and weekly autoclave logs

Communication Skills

  • Communicates effectively both verbally and in writing
  • Ability to effectively listen and provide fair and objective direction to staff as needed
  • Maintain professional caring interpersonal relationships with all staff appropriately
  • Presents information in one-on-one and small group situations to staff, patients, outside vendors, and others as needed by the organization
  • Obtains information on new practices, equipment and supplies from outside vendors
  • Maintains communication with building maintenance concerning any needed repairs, hazards, cleaning, or landscaping requirements.


  • Skills and ability to handle multiple priorities and deadlines
  • Ability to deal with any problems that may arise and works well under pressure
  • Proficiency with the following computer applications
  • EPIC
  • Cerner
  • Microsoft Office, including outlook
  • Other computer systems deemed necessary by the organization with above average data entry skills
CMA/Triage Nurse, 09/2019 to Current
Dupage Medical GroupOrland Hills, IL,
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Reached out to patients to convey lab results and provide care instructions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Treated patients by administering various types of medications and therapies.
  • Administered oral and intramuscular to patients and monitored responses.
  • Communicated with primary care physicians to relay patient needs.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
BackOffice Coordinator, 04/2015 to 02/2019
Lehigh Valley Hospital & HealthScranton, PA,

I functioned as hands-on working supervisor.Planned, assigned and oversaw the daily activities of specified clinical employees that perform a variety of patient care activities in accordance with established standards and protocols. I was responsible for maintaining sufficient clinical staffing levels and adequate medical supplies as well as all medications needed to run the day to day operation of the practice. 

I ensured that patients were triaged in a timely manner and placed in appropriate treatment rooms directing the clinical flow on the floor.

Reviewed PTO requests and generated a monthly clinical schedule for clinical staff to cover operation of the facility 7 days a week.

Directly involved in selection for potential new hiring, interviewing, supervision, and counseling of staff.

Assisted the clinical staff with issues concerning patients, equipment, supplies and any other matters affecting proper patient care.

Recommended improvement processes and procedures and conducted regular audits of back office operations.

Served as a super user for all new implemented computer and equipment applications, quality, safety, and any other clinical initiatives.

Conducted inventory and ordered necessary medical supplies and medications needed for the efficient daily operation of the practice.

Obtained information on new and improved medical supplies from outside vendors. I worked in conjunction with the operations manager, physicians, and other clinical staff to determine best products for use in the practice.

Urgent Care Tech, 11/2011 to 04/2015
Piedmont Athens RegionalCity, STATE,

Performed patient care duties required of a medical assistant. To include triage of patients, phlebotomy, in house as well as send out labs,  xrays, medication administration, patient visit instruction as well as discharge instructions under the direct supervision of physicians. As well as initial activities listed above for non DOT occupational medicine patients and related urine drug screen testing.

Paramedic, 05/1997 to 11/2006
Childrens Healthcare Of AtlantaCity, STATE,

Acute patient care in both the intensive care unit as well as on the transport ambulance to include ACLS, PALS,  and NALS. As well as BLS.

Transport of critical care pediatric and infant patients from statewide outlying hospitals to CHOA Egleston, or CHOA Scottish Rite for direct admittance to intensive care units or step down units as dictated by medical requirements of patients.

  • Conducted equipment and vehicle checks with required frequency to ensure proper operation.
  • Operated emergency vehicles safely to efficiently transport emergent patients.
  • Administered tests and medication to stabilize patients in the field or in transit.
  • Assessed situation severity of emergent medical incidents and provided care accordingly.
  • Executed well-informed critical decision making in high-pressure situations.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs.
  • Monitored patient status during ambulance transport and transfer.
  • Demonstrated strong commitment to quality care through continuous training and development.
Education and Training
GED: , Expected in 1989
Dekalb Technical College - Clarkston, GA
: Paramedicine, Expected in 1993
Fulton County Public Safety Training Center - College Park, GA

Received emergency medicine training, including BLS and ACLS as required by the state of Georgia to obtain certification as a paramedic.

State of Georgia Paramedic certification# 3527.

: Medical Assisting, Expected in 2014
Athens Technical College - Athens, GA

Obtained my national certification for medical assistant practitioner through qualifying experience with NCCT.

 NCCT Certified Medical Assistant # 843215

Activities and Honors
  • BLS
  •  National Certified Medical Assistant

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School Attended

  • Dekalb Technical College
  • Fulton County Public Safety Training Center
  • Athens Technical College

Job Titles Held:

  • CMA/Triage Nurse
  • BackOffice Coordinator
  • Urgent Care Tech
  • Paramedic


  • GED

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