business implementation analyst resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Ambitious & highly motivated Quality Analyst with track record of dependability and leadership.

Knowledgeable in QA methodology with proven history of reducing errors to increase quality.

Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.

Successful at authoring test cases, estimating workloads and documenting findings. Knowledgeable about functional, exploratory and negative tests. Well-versed in Agile development methodology..

Expertise in web application, mobile application, client-server and multi-layered architecture system testing.

Adept at using both manual and automated testing tools to troubleshoot systems like: Selenium, JIRA, SOAP UI, Azure DevOps.

Domains worked -Banking & Finance, eCommerce, Healthcare

Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.

  • Testing Documentation
  • Quality Improvement Strategy
  • Data Capture and Analysis
  • Adaptability and Flexibility
  • Six Sigma Methodologies
  • SQL Understanding
  • Atlassian JIRA
  • Requirements Traceability Matrix (RTM)
  • Jenkins CI
  • Scrum Methodology
  • Selenium Webdriver
Pune University Maharashtra, Expected in 2006 Bachelor of Science : - GPA :

First Division

  • Certified Scrum master
  • UI path certified RPA Business Analyst
  • ISTQB certified tester


  • Six Sigma Yellow Belt trained
  • Young leaders Development program
  • Train the Trainer
  • Achieved Zero defect in project/s by adhering to org standards, due diligence and work ethics.
  • Identified & implemented the areas of improvement like communication gap by verbal/virtual communication with team/s.
  • Diminished process gaps and encouraged optimal productivity by closely working with product team, Solution Architect & dev team.
  • Developed SMART metrics to track improvements in personal & organization business success.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Received multiple Rewards & recognitions
Work History
Kbr - Business / Implementation Analyst
Frederick, MD, 03/2017 - 08/2020

Responsibilities -

  • Created System Requirement Specification (SRS) document and Business Requirement Document
  • Performed business relationship management by working with key stakeholders to identify process to be automated
  • Mapped current business and operational processes and recommended areas for improvement.
  • Performed Risk, GAP, Impact and stakeholder Analysis
  • Facilitated work with Solution Architect and impacted teams to translate requirements into detailed functional designs for development, testing and implementation
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Used SQL Queries to verify data from database
  • Good Knowledge of Object oriented programming concepts(oops) and Java skills
  • Good Experience in creating test scripts using webdriver, Selenium, RC, Selenium-IDE, Selenium grid in java.
  • Help resolve issues by engaging appropriate parties to facilitate identification of problem, root causes and feasible solutions
  • Ensured defects are owned and tracked till closure
  • Selected Test Cases to be automated and performed functional testing
  • Involved in communicating to Client regularly by means of chat or emails regarding Clarifications and suggestions.
Fiserv -Bill Matrix - Sr. Quality Analyst
City, STATE, 08/2011 - 02/2017

Responsibilities -

  • Created test cases and executed automation scripts
  • Estimated work requirements and labor hours for sprint planning
  • Communicated between product owners and developers to clarify features.
  • Experienced in Functional, Regression & System testing using Manual and automated testing tools - Selenium WebDriver
  • Good Knowledge of Object oriented programming concepts(oops) and Java skills
  • Good Experience in creating test scripts using webdriver, Selenium, RC, Selenium-IDE, Selenium grid in java.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Performing Database testing using SQL to verify data transactions and source extracts in both transaction and report databases
  • Involved in Web Services Testing using SOAP UI to create and execute automated functional, regression, compliance, and load tests
  • Performed Cross Browser testing on different browsers like Internet Explorer, Chrome, Safari and Firefox using WebDriver
  • Proficient in developing Test scenarios, Test cases, Test data, Test reports and Documenting Manual and Automation Tests.
  • Implemented test scripts and recorded results.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Stone River, Fiserv - Quality Expert
City, STATE, 02/2008 - 07/2011

Responsibilities -

  • Involved in developing test plan, test strategies, test scenarios, test scripts and test steps based on Business and System Use Cases
  • Used automated scripts and performed functionality testing during various phases of application development using Selenium WebDriver
  • Involved in executing automated test cases using Selenium WebDriver to automate manual testing solutions
  • Created test cases, test plans, tested API’s, executed code coverage, executed database queries for testing purposes and led different projects in Insurance and Finance domain
  • Performed Integration and Regression testing to check compatibility of new functionality with existing functionalities of application using Selenium WebDriver
  • Performed functional testing of Web services testing using SOAP UI
  • Wrote test cases, implemented ran and added versions and iterations for positive, negative and END-TO-END Test cases
  • Worked on Cross Browser testing through Selenium WebDriver by testing website on different browsers like Chrome, IE and Firefox
  • Identified and reported bugs using defect tracking tool HP Quality Center, JIRA and presented bug reports for weekly status updates.

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Resume Overview

School Attended

  • Pune University

Job Titles Held:

  • Business / Implementation Analyst
  • Sr. Quality Analyst
  • Quality Expert


  • Bachelor of Science

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