Experienced and driven individual looking to further a career in the field of Development and Information Technology.
Version Control Experience
Responsive Design Experience
3 Years Telecommunications Experience
Retail Sales Experience
Microsoft Office Proficiency
2 Years Supervision Experience
Advanced Problem Solving Skills
5+ Years Customer Service Experience
Advanced Sound Design Experience
Broadband Technician, 04/2016
to Current Charter Communications – Kingsport,
TN Provide the installation and repair of Internet , Video, and Home Phone services for all Charter Spectrum customers.
Field Service Technician III, 09/2014
to 03/2016 Time Warner Cable – Akron,
OH Provided the installation and repair of Internet , Video, and Home Phone services for all Time Warner Cable customers.
Consultant/Operations Agent - Apple Expert, 09/2012
to 09/2014 Best Buy – North Canton,
OH Performed daily sales and maintenance practices adhering to Geek Squad standard operations platforms. APP & SPR Certified through Apple Inc.
Educated coworkers around an Apple oriented sales culture, as well as trained new employees with little or no sales experience. On a monthly basis, I conducted "Apple Classes" supported by Best Buy for any customers that needed training around their new or existing Apple products.
High School Diploma: 2011 St. Vincent - St. Mary High School - Akron,
Moved - In Progress: Computer Science,
The University of Akron - Akron,
SCTE Field Service Technician III - Society of Cable Telecommunications Engineers