Experienced technician. Skilled in assessment, and analyzing trouble. Proficient with repair, and installation. Mindful of safety, quality control, and time constraints.
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Directed multiple company entities during conference calls, to assess customer orders issues, and initiate corrections.
Documented deficiencies in time assessment of customer installation, and repair orders.
Maintained the highest customer service rating for 10 out of the last 12 months.
Completed a Fiber-optics splicing class.
Passed all random safety inspections
Installed after market anti-theft devices, alarms, and audio-video systems in new and used vehicles. Assisted in parts ordering, inventory control, distribution, and time reporting.
Installed and repaired anti-theft devices on new and used cars at multiple dealerships. Responsible for maintaining inventory control and parts management. Created a time and travel log, which was implemented as procedure for all technicians. Cultivated many customer relations, which increased revenue for the company.
Troubleshoot and repair of airborne Navigation systems on C-141B, and C-5A aircraft.
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