Technical Support Cover Letter Examples

Mallory Pineda

City, State, Zip Code

Home : 000-000-0000 Cell: 000-000-0000

Dear Mr. Hart,

The job in Technical Support that you advertised is exactly what I have been seeking and I am submitting my resume. I have five years of technical support experience and an Associate’s degree in Information Technology.

Until recently I worked as a Technical Support representative at Great Barrier Reef until our positions were outsourced overseas. While working in the position I answered inbound telephone calls and assisted customers with resolving technical issues they were experiencing with their computers and modems. Utilizing excellent customer service and technical knowledge skills I was able to successfully resolve any technology issue. My experience and education present me as a person who is exactly what your ad indicated you are looking for. I have extensive knowledge of computer technology and have kept abreast of the frequent changes that occur in applications and hardware as technology advances. I also regularly meet all goals and have had excellent feedback provided by customers on post-call surveys. As your newest Technical Support representative I will bring exceptional telephone skills and strong troubleshooting ability. I thoroughly enjoy helping people solve technical problems.

I have enclosed my resume and eagerly await your call to schedule an interview for the Technical Support position.


Mallory Pineda

There are plenty of opportunities to land a position, but it won’t just be handed to you. Crafting a cover letter that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.

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Don’t waste all that work you put into creating the perfect resume only to send it without a cover letter for the job you’re seeking. A well-written letter gives you the best chance of being noticed, and this technical support cover letter example with its accompanying list of tips will help get you started.

  • Do make yourself memorable with an anecdote or a testimonial (??and after that, Partner A said she wouldn’t let anybody else touch her laptop except me?”).
  • Don’t make any false claims about your knowledge or skills.
  • Do emphasize your ability to ramp up quickly with new tools ? both software and hardware ? and cite an example or two. The applicant described her ability to quickly learn new protocols.
  • Don’t go overboard with ?tech speak” in your letter. For example, this applicant used simple ?PC systems” to describe her experience.
  • Do take the time to look into the company and the department so you can offer ways you can fit in and help them meet their goals, such as telephone support and documentation.
  • Don’t send the letter until you’ve had someone else read and review it.

Technical Support Advice

There are lots of software specialist positions available for qualified professionals with the right set of skills, experience, and a compelling professional cover letter. The cover letter examples we’ve created can help you write or enhance your current software specialist cover letter, so that you can land more interviews and improve your chances of getting the job you want. Simply click on one of the template designs below to get started on your own job-winning cover letter right away!

Cover Letter Template For Technical Support Representative

Cover Letter Tips for
Technical Support

If it’s taking you a while to find jobs as a Technical Support, it may be that you haven’t been going about it in the most effective way. These strategies are compiled from the advice of experts and are meant to help you be successful in your job search.

  • A highly polished and organized cover letter will really take you a long way. Make sure you have a cover letter that uses all the best practices and is completely free of errors.

  • Online job banks are a type of resource you should use. They contain many different job opportunities.

  • A strong network is key to success. Any contacts you know in the field are helpful resources.

  • Be persistent by using all methods at your disposal. Having a presence on social media could be your ticket to getting contacted by a job recruiter.

  • Follow up on every job lead. Don’t just assume you didn’t get the job if you don’t get a call back. Taking the extra effort to let a company know you are still interested may be what gets you the job.

Technical Support Representative Cover Letter Sample

Technical Support Job Seeking Tips

One of the tips mentioned in the previous section had to do with having a strong final version of your cover letter for your job search. A great cover letter really is an important part of finding jobs as a Technical Support. The following tips go into more detail about how to write an excellent cover letter.

  • If you have even some college education, then any statements that you graduated high school or obtained a GED are extraneous. Include these if your only education is from high school.

  • It’s okay to list sports teams or organizations you are affiliated with. These can show teamwork and the drive to work for a cause. Make sure to highlight any positions of responsibility or leadership you have held.

  • There is no need to list references on your cover letter. You do not even need to say ?references available upon request. ” This is something that a potential employer will ask you for if they are looking for it.

  • The skills to emphasize are transferable skills, such as good customer service, team leadership, organizational skills, etc. Including these general skills can be just as important as including more specific training.

  • Double and triple check to make sure your cover letter has no grammatical mistakes. You should have someone else read your cover letter for you. Never rely on autocorrect!

Technical Support Representative Cover Letter Example

Cover Letter Examples Success Stories

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