Need a solid resume to grab that customer service job? Securing the position of your choice depends heavily on standing out from others in the job market, so a flawless resume is a must. Use these tips to learn how to write a customer service associate resume with ease.
Highlight Your skills
It is crucial that you highlight your service skills when creating your resume, and try to link them to your work experience whenever possible. Some skills that will make you stand out include adaptability, conflict resolution, customer care, efficiency, courteousness, and attentiveness. Remember to place yourself in a positive light to increase your chances. If you are sending a customer service resume to multiple employers, tweak your skills section to make your resume more suitable for each position.
Highlight Your Experience
When it comes to becoming a customer service representative for a fast-paced company, workers with experience get an exclusive edge. If you want to present yourself as a qualified worker, it is essential to state significant customer service experience. Use clear job titles to sum up each position, and discuss your job duties and retail achievements for each entry. Make sure your most relevant experience appears first.
Include Your Education
If you completed a college degree to specialize in customer relations, hospitality, or another related field, it will look attractive to employers. In addition, if you have taken any special classes or completed training programs to improve your customer service skills, you should mention them as well.
Use Keywords To Your Advantage
Many companies use an employment database to search for qualified candidates, so you should write a customer service associate resume with this in mind. If you submit your resume electronically, make sure it contains key words like bookkeeping, networking, cost control, merchandising, and customer satisfaction. This ensures that their software will prioritize your resume over others.
Include Reliable References
If a manager wants to discover if you are a hard worker, then he or she is likely to review your resume references to verify your work ethics and abilities. Add reference contacts to your resume that are familiar with your skills and have great things to say on your behalf. Former managers and store owners who can testify to your exemplary service skills are outstanding references. Avoid placing references on your resume that cannot be contacted, or a potential employer may question if he or she wants to take a chance and hire you.
Review Your Resume Carefully
Make sure that when you write a customer service associate resume that all of your information is correct and truthful. Attention to detail is necessary in customer service, so employers will not look kindly upon spelling and grammar mistakes in an applicant’s resume. Ask a trusted individual to review your work and provide constructive feedback. Be sure that all of your contact information is up to date as well. Use a resume checking service like LiveCareer’sResume Checkto make sure your resume is as close to perfect as it can be.
Remember that reading lengthy resumes are time-consuming for companies, so aim for a full page or less to remain concise and effective. Select a basic, medium-sized font to make sure your resume is easy to read. Fortunately, you are not alone if you need help with the resume writing process. If you need assistance creating the perfect customer service associate resume, the Resume Builder and Cover Letter Builder fromLiveCareeris an excellent resource to complete the task successfully. Writing an ideal resume will open the door to the job you desire, so take action today.