Quality Assurance Supervisor & Call Center Agent
Winning Strategies Canton,Texas
Employee relations specialist Call center management experience High customer service standards Troubleshooting...Quality Assurance supervisor . Also was a Call Center Agent . And was in a short term position as a systems... Experience Quality Assurance Supervisor & Call Center Agent 11/2001 to 01/2014 Winning Strategies Canton
Customer Service Representative
Eason Storage Canton,Texas
Skilled in call center operations Multi - line phone operation proficiency Adheres to customer service procedures...took over 110 incoming phone orders . Call Center Customer Service 05/2003 to 03/2004 Strategic Fulfillment...- paced and challenging call center environment . Referred unresolved customer grievances to designated
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