233 resumes matching Technical Support Representative Resume Samples

Technical Support Representative

Hewlett Packard- MetLife Detroit,Michigan

with the ability to Word , Excel , Outlook , Access , and Publisher . Experience Technical Support Representative 02/2014 to Current Hewlett Packard - Met Life Pontiac , Michigan Research required...information , changes and updates . 90% FCR rate Maintained the most calls per month . Technical Support Representative 06/2013 to 02/2014 Minacs Aditya Birla - Apple Southfield , Michigan Troubleshoot...Process and record call transactions using a HP computer and Service Manager . Diagnose and resolve technical hardware and software issues . Identify and escalate priority issues as required . Stay current

Last updated on November 05 2015 Resume Score: 90%

IT Technical Support Representative

Peoria,Arizona

Specialist (MOS) Expert Staff education and training Work History IT Technical Support Representative Aug 2017 , Aug 2020 Empereon Constar Phoenix , AZ Devised solutions to operations issues related...technology issues , Skills Software diagnosis Technical issues analysis Desktop support Adobe and Adobe Flash Technical documents comprehension Technical Support Customer service expert Microsoft Office Specialist...identification , Processed over Number support requests weekly for technical assistance on wide range of issues related to Software and Software , Created support documentation that empowered and enabled

Last updated on December 29 2020 Resume Score: 80%

Technical Support Representative

Apple Mobile,Alabama

supervision of projects , administrative support , customer service , process improvement , and relationship development Experience Technical Support Representative | Apple - Mobile , AL | 08/2011 -...for future technical support actions Consistently responded to customer service emails within standard window for optimal response Processed average of 50+ inbound and outbound technical support calls Supported...escalation point for distributed support staff Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions Kept customers informed about issue

Last updated on October 02 2020 Resume Score: 80%

Technical Support Representative

Apple Jonesville,South Carolina

Nurses Assistant : Nursing Assistance Work History Apple - Technical Support Representative Jonesville , SC 11/2017 - 04/2020 Created support documentation that empowered and enabled user community to...resolutions to questions without intervention from support team . Provided Tier 1 IT support to non - technical internal users through desk side support services . Provided documentation on start - up...g of technical processes to support desk staff . Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed . Identified and solved technical issues

Last updated on August 07 2020 Resume Score: 80%

DSL TECHNICAL SUPPORT REPRESENTATIVE

AT&T Louisville,Kentucky

experience . Experience DSL TECHNICAL SUPPORT REPRESENTATIVE January 2008 to Current AT&T － Louisville , KY Answers incoming calls providing customer service and support for business , as well as r...addresses . Analyzes , interprets and determines Tier II technical procedures that require scheduling dispatches . CUSTOMER SERVICE REPRESENTATIVE June 2005 to June 2007 FIRST ENERGY － Akron , OH Provided...Received highly favorable commendations for providing excellent customer service and support . Displayed technical aptitude to analyze , identify and resolve internet based computer issues . Recognized

Last updated on July 18 2013 Resume Score: 60%

Technical Support Representative

Schwab Performance Technologies Wake Forest,North Carolina

Creativity e . g . , viewing photos , drawing images , creating flyers Work History Technical Support Representative , 07/2016 to Current Schwab Performance Technologies – Raleigh , NC financial software... research , Sales , Software Installation , Spanish , supervision , surveys , technical support , Technical Writing/Editing , telephone , phone , Vista , written...software services Educate participants on the fundamentals of a financial software Provide technical support for installation , networking , and printing issues Accounting assistance to match application

Last updated on May 21 2018 Resume Score: 90%

Technical Support Representative

Suddenlink Raleigh,North Carolina

mail , fax and front - desk reception within high - volume environment . Experience Technical Support Representative 10/2014 to Current Suddenlink Greenville , North Carolina Provide quality customer... Receptionist , Customer Service , Retail Sales , Telephone , Technical Support , Databases , Customer Service Representative , Networking , Coaching , Documentation , Satisfaction , Selling...ly improving personal technical knowledge and understanding Adhered to assigned work schedule and work additional hours , based on business needs Customer Service Representative 11/2011 to 04/2012 West

Last updated on April 30 2015 Resume Score: 90%

IT Technical Support Representative

Somerdale,New Jersey

History 08/2015 to Current IT Technical Support Representative Cherry Hill Programs , Marlton , NJ Provided basic end , user troubleshooting and desktop support on Windows 10 systems , ...problems types ranging from Field IT Support , Corporate IT , POS Support , and Photo Support , Has built a broad base of experience in technical support and operations to monitor and resolve...Provided Tier 1 IT support to non , technical internal users through desk side support services , Followed up with clients to verify optimal customer satisfaction following support engagement and

Last updated on March 07 2021 Resume Score: 80%

IT Technical Support Representative

Hagerstown,Maryland

Office/Excel Hardware upgrades LAN/WAN Technical Troubleshooting Call center experience Microsoft Office Specialist (MOS) Master Experience IT Technical Support Representative , Fiserv , January..., applying de , escalation techniques and positive customer support , Delivered on , site technical support following software implementation and worked with managers to suggest..., Assisted customers with various types of technical issues via email , live chat and telephone , Reviewed support cases for technical and troubleshooting accuracy and identified needed

Last updated on February 28 2021 Resume Score: 80%

Technical Support Representative

Morgantown,West Virginia

High School Diploma Work History WEX Inc , , Technical Support Representative Portland , ME 07/2017 , Current Created support documentation that empowered and enabled user community...Professional Summary Enthusiastic Technical Support Representative eager to contribute to team success through hard work , attention to detail and excellent organizational skills , Clear und...Desktop support Technical issues analysis Windows 10 Exceptional Telephone Etiquette Technical Support Troubleshooting Technical Issues Customer Complaint Resolution Account management Technical documents

Last updated on February 05 2021 Resume Score: 80%

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