Team Lead

Computer Generated Solutions Stone Mountain,Georgia

oriented Scheduling Conflict resolution techniques Management of remote employees Experience Team Lead 10/2014 to Current Computer Generated Solutions Atlanta , GA Successfully managed the activities...monitored and evaluated customer requirements to achieve desired delivery time and order fill rates . Lead on and off - site customer support teams across multiple time zones .   Administrative A...training , a successful and productive team and thrives in a highly pressurized and challenging working environment . Highlights Client relations specialist Team management Talent development Skilled

Team Lead

Oklahoma Fixture Company Broken Arrow,Oklahoma

to solve problems that arose during assembly . Experience Oklahoma Fixture Company Tulsa , Ok Team Lead Changed equipment over to new product . Helped achieve company goals by supporting production workers

Team Lead

Houston,Texas

Summary Results , oriented Team Lead with diverse background in management and customer service , Dedicated to providing excellent customer service and making operational and procedural improvements...in increasing customer satisfaction ratings index from 8 , 4 % to 8 , 7% within 2 years as Team Lead , Transportation Services , Coordinated a User Forum with top 30 customers to gain feedback...the Training Program for a department of 45 employees and 500 external customers , Experience Team Lead January 2006 to Current Williams Gas Pipeline , TGPL － Houston , Texas Responsible for providing

TEAM LEAD

SHELL BUSINESS OPERATION KL Lebanon Junction,Kentucky

CSP2 CSP3 for excellent performance . Experience TEAM LEAD Oct 2011 to Current SHELL BUSINESS OPERATION KL － CYBERJAYA , SELANGOR Leads and manages team resources ; coordinates leave , manages breaks...Information EXTRA CURRICULUM SBO KL FPOC (First Point of Contact) Club Committee Lead for CSC KL People's Club (Staff R&R Club) Lead CSC Booth Display during Shell Open Day Skills Microsoft Office Applications...performance of team members and the team as a whole , positively recognizing excellent performance and effectively managing any underperformance . Works with COC to coach individual team members to improve

TEAM LEAD

RADIAN GROUP INC Hatboro,Pennsylvania

management . Helped set goals for department and team members Experience TEAM LEAD 07/2012 to Current RADIAN GROUP INC Philadelphia , PA Responsible for a team of 10 Underwriters and their accuracy fulfilling... primary coverage required Keep team and Department updated with changes in policy and procedures Conduct team meetings and 1 on 1 meetings with team members QC team members work and use findings as a...skills Sales expertise Strong Team Management Skills Organized Management Team and Dept to set SLA's Lean Six Sigma Green Belt Certified Accomplishments Consistently achieved team and department goals as set

Team Lead

Sciformix (for Johnson and Johnson Consumer) San Mateo,California

Professional Experience Team Lead May 2014 to December 2014 Sciformix (for Johnson and Johnson Consumer) Managed a team of 8 members (4 for Case Processing and 4 for Regulatory Submissions) Lead pharmacovigilance...performance of the team Acted as point - of - contact for feedbacks to regulatory authorities and/or business partners to address queries and/or resolve issues Involved with the core team in implementing...potential regulatory risk Performed quality review for cases of team members before final submission to regulatory authorities Assisted team members in facilitating a single literature event throughout its

Team Lead

Texas Health Harris Methodist Fort Worth Hospital Patient Access Services ER & OB Fort Worth,Texas

staffing , strategic , supervisor , teacher , training manuals , unique Professional Experience Team Lead 01/2012 to Current Texas Health Harris Methodist Fort Worth Hospital Patient Access Services ER...Assist with the safe dismissal of students in classroom and overall students on campus . ER PAS Team Lead of ER & OB/PAS Specialist 01/1998 to 01/2012 Texas Health Harris Fort Worth Hospital Maintain knowledge...needs of the director to meet key performance indicators related to the budget and strategic plan . Lead in monthly meetings with staff , management , and administrators . Provided additional training

Team Lead

The Mix Frozen Yogurt Boston,Georgia

job functions . Leadership Served as key contributing member to Leadership team . Work Experience 06/2016 to 07/2016 Team Lead The Mix Frozen Yogurt － Thomasville , GA Maintaining a clean work environment..., Power Point , Visio SAP HCMSuccess Factors Adobe Photoshop Snagit Customer Service Leadership Team Building Zavanta (Document Builder)Walk Me (Training Tutorials built for Flowers)Drop Box Data Management...all the machines Cleaned our dry , cold , and liquid topping bar Providing leadership to all other team members : Made a list everyday of things that needed to be done during the day and night for each

Team Lead

RBS Business Services Pvt Ltd Schaumburg,Illinois

Focus Strong subject matter experience as well as ability to manage teams and lead change . Manager of Client Data operations team . Comprehensive experience in Risk Re - assessment Project (Corporate Client...senior management of RBS and had opportunity to learn from the leaders . Professional Experience Team Lead January 2009 to October 2010 RBS Business Services Pvt Ltd － Chennai , Tamilnadu Department Profile...Kaizen matrix for GRDM . Organize Business Continuity Plan (BCP) testing for GRDM . Lead performance management for the team through the setting of Smart Objectives and conducting Mid - Year &Year end performance

IT Team Lead

Palm Bay,Florida

DHCP , VPN VMware vSphere 8x8 , Five 9 , Teams Cloud VOIP Systems Work History IT Team Lead , 08/2019 to Current Sourcepoint – Palm Bay , FL Supervised and participate in the im...and knowledge regularly , providing hands , on training and mentoring to new and current team members , Deployed , monitored and administered Five 9 Cloud VOIP System , Developed