SERVICENOW ADMINISTRATOR

NORTH CAROLINA COMMUNITY COLLEGE SYSTEM OFFICE Spindale,North Carolina

work ; is committed to doing the best job possible ; keeps commitments . Work History SERVICENOW ADMINISTRATOR / / NORTH CAROLINA COMMUNITY COLLEGE SYSTEM OFFICE - SPINDALE , NC / 01 . 2019 - Current...and provided end - user with assistance using remote desktop technologies . Active Directory Administrator responsible for creating user accounts , shares , and groups , and password resets in AD .

ServiceNow Administrator

TechnoJazz Atlanta,Georgia

Computer Information Systems Certifications Certified Service Now Administrator , Certified HP Service Manager 9 . x System Administrator and Developer , Quality Black Belt , Project Management Best Practices...Practices , Black Belt , ITIL , Project Management , System Administration Experience Service Now Administrator Jan 2015 to Apr 2015 Techno Jazz － Alpharetta , GA Working with clients to assess Service Now...requirements for implementation . • Provide technical documentation and training . Service Now Administrator Nov 2014 to Apr 2015 DTH Information Technology － Alpharetta , NC Working with clients to assess

ServiceNow Administrator

Cognizant Technology Solutions

(Eureka) . This implementation was to migrate all the employees of customer from legacy system to servicenow . It involved design of 90 medium and complex catalog items . Integrated Service Now with Peoplesoft...directional integration with other ITSM Tools , ODBC data extraction etc Integrated Xtraction with Servicenow to provide enhanced reporting solution Technical lead for CA SOI implementation and integration...Spectrum 9 . 2CA SOI 3 . 3Xtraction (Reporting Tool) Work History 11/2015 to Current Service Now Administrator Cognizant Technology Solutions – College Station , TX  Technical SME for Service Now . Interaction

Sr ServiceNow Administrator

Newark,New Jersey

, Jira , Agile Methodology , Kanban , Prototype model Work History Sr Service Now Administrator , 01/2020 to Current Verizon Connect – Newark , NJ Devoted special emphasis to punctuality..., modify , monitor and publish service catalog workflows with Approval , Service Now Administrator , 11/2017 to 12/2019 Md Anderson Cancer Center Riders For The Cure – Hoston , TX Lias with...including on , site evaluations , internal audits and customer surveys , Service Now Administrator , 02/2016 to 09/2017 Comcast – Baltimore , MD • Submitted the documentation and trained

ServiceNow Business Analysts

Indianapolis,Indiana

demos , story grooming , and release planning Global IT Expert , Service Now Administrator Houston , TX 07/2017 , 06/2018 This project was focused on migrating clients asset...Business Analysis (CCBA) Entry Certificate in Business Analysis (ECBA) Service Now Certified System Administrator (CSA)

ServiceNow Administrator/Developer

Teva Pharmaceuticals Willow Grove,Pennsylvania

Certified Service Now Administrator Summary Qualified IT Professional with 6+years of total experience including 4+ years of experience as a Service Now Developer and Administrator . Excellent verbal...teams . Involved in production support for all the Service Now related issues . Service Now Administrator 08/2013 to 05/2014 Symantec Mountain View , CA Working with client and functional requirements