Service Manager 1

Wells Fargo Gates,North Carolina

Portal / Policy and Procedures Work History Service Manager 1 , 02/2019 to 03/2020 Wells Fargo – Elizabeth City , NC Met with customers to discuss service needs and develop effective and practical solutions... , adhered to service level agreements (SLAs) and provided detailed job training . Acted as Branch Manager for my entire time At EC Main in lieu of absence of having no Branch Manager . Oversaw team...Professional Summary Seasoned Service Manager bringing five years of customer and banking experience . Proficient in business practices , standards of operation and customer needs . EMpowering leader

Service Manager 1

Wells Fargo Wells,Minnesota

and Outlook Financial analysis and planning Experience Service Manager 1 November 2012 to Current Wells Fargo － North Mankato , MN Customer service , in - depth fact finding questions to get an understanding...2012 . I held my position as Personal Banker 2 until November 2012 when I was promoted to Service Manager 1 and continue to hold that position to this day . During my time at Wells Fargo I have come to...that generate higher revenue for the company . Personal Banker 1 July 2011 to September 2012 Wells Fargo － Mankato , MN Customer service , in - depth fact finding questions to get an understanding of

SERVICE MANAGER 1

Wells Fargo Bethlehem,Pennsylvania

Skills Service Standard Goals Team Leader Work History SERVICE MANAGER 1 , 05/2017 to Current Wells Fargo – 506 N 19TH ST , ALLENTOWN , PA 18104 Managed work flow to exceed quality service goals ....Professional Summary A Service Manager with an outstanding background in customer service , sales and banking . Addresses all questions and concerns with customer satisfaction in mind . Skilled in training...exceeding service standard goals . Coordinates daily cash reconciliation at a high - volume location .  Takes part in and leads morning huddles with team . Actively covers for service manager . Teller Mentor

Service Manager 2

Wells Fargo Bank Suisun City,California

Wells Fargo Bank － Vacaville , CA Service Manager 1 , 01/2008 to 12/2009 Wells Fargo Bank － Vacaville , CA Performed all duties as a teller . Handled all operational tasks in the branch , while ensuring...Summary Service - oriented Service Manager with 10 year background in Retail Banking . Core competencies include developing others , building relationships , and solving problems as well as excellent...Achiever , Learner , Input , Positivity Experience Service Manager 2 , 12/2015 to Current Wells Fargo Bank － Davis , CA Partner with branch manager to ensure overall branch success by creating a positive

Member Solutions Senior Specialist

USAA Phoenix,Arizona

in 2016 August 2006 to April 2011 Wells Fargo Bank Sun City , AZ Service Manager 1 Assists the Store Manager and/or the Service Manager 2 in positioning the store team for success . Observing , coaching...highly engaged service team . September 2004 to May 2005 Wells Fargo Bank Tempe , AZ Operations Processor 2 Review customer accounts for fraudulent activity and provide customer service . September 2002...excellent customer service . Duties include safe deposit , merchant/vault , ATM processing , bonds and coupons , foreign currency and night drop . Provide excellent customer service in all customer