7 resumes matching Service Desk Engineer Resume Samples

Global Service Desk Engineer

Dataprise Columbia,Maryland

wireless network design and implementation Team Player Hungry for growth Work History Global Service Desk Engineer , 01/2016 to Current Dataprise – Rockville , MD Resolved customer issues in a clear , courteous...ensure optimal customer satisfaction . Conducted research to address customer concerns . IT System Engineer , 09/2013 to 06/2014 Barron\'s Fine Jewelry – Snellville , GA Responsible for all IT equipment...experience in telecommunications , retail and customer service . Troubleshoots highly technical issues with ease and patience . Technical Customer Service Specialist with the capacity to quickly learn and

Last updated on March 05 2016 Resume Score: 70%

Service Desk Engineer

ATOS IT Solutions & Services Raleigh,North Carolina

Providung IT Help Desk support for 4500 users Create user account in Active Directory Escalate and schedule service requests that require engineer level support Work History Service Desk Engineer , ...on start - up , shut down and first level troubleshooting of processes to help desk staff . Implemented company policies , technical procedures and standards for

Last updated on October 06 2016 Resume Score: 65%

Service Desk Engineer

Synoptek Denver,Colorado

maintenance SAPCitrix administration Active Directory Large computer networks Work History Service Desk Engineer , 10/2015 to Current Synoptek – Denver , CO Managed high call volume with tact and prof...problems and defective products to vendors or technicians for service . Trained users in the proper use of hardware or software . Service Desk Analyst , 05/2011 to 06/2013 Newmont Mining – Denver , CO...email creations , user account management and terminating end user accounts . Secure ID , CA Service Desk ticketing system , Citrix , Remote Desktop use . Provided after - hours support for applications

Last updated on January 14 2016 Resume Score: 60%

Service Desk Engineer II

Entergy, Subcontractor ATOS New Orleans,Louisiana

ions Comp TIA Network+ & A+ (In progress) Work History Entergy , Subcontractor ATOS - Service Desk Engineer II New Orleans , LA 11/2019 - 05/2020 Provide technical level 1 - 2 support troubleshooting...conscientious , goal - oriented Help Desk professional eager to relocate and embark on an IT journey in a more technological city , where my strong customer service orientation and refined interpersonal...in operations matters such as reporting , user documentation , desk side support , etc . Educate users on utilizing self - service modules available to them , to support automation in the environment

Last updated on August 18 2020 Resume Score: 80%

Network Engineer

Dallas,Texas

CAROLTON , TX Service Desk Engineer 01/2016 , 04/2018 Assisted in installing equipment and tested and maintained equipment , Provided customers with regular feedback on service requests and performed...Summary Professional Network and Service desk engineer seeking position that maximizes my multilayer skills such as Installation , configuration , VMware , E , mail Migration , E , mail...Technical solutions development Network configuration Service Now Bomgar Solarwind Active Directory Experience Compucom , Dallas , TX Network Engineer 05/2018 , 04/2020 Maintained hardware and software

Last updated on December 20 2020 Resume Score: 80%

IT Support Specialist

Usfoods Peabody,Massachusetts

data on problems to determine source of error(s) and implementation of associated fix . Service Desk Engineer 01/2003 to 01/2015 Arcadia Solutions Burlington , MA Provided Technical support over the...hardware , clients , customer satisfaction , Customer Service , customer support , Desktops , DNS , English , faxing , features , focus , help desk , HP , insurance , inventory , Laptops , logging...Resolved Microsoft Windows networking issues Documented problems and solutions . Technical Support Engineer I 01/2003 to 01/2015 Kaspersky Labs Woburn , MA Provided technical support to customers by answering

Last updated on August 31 2015 Resume Score: 90%

Technical/Senior Application Support Engineer

Niles,Illinois

Provide on , call after hours support on a rotating schedule with other engineers , Service Desk Engineer , 07/2016 to 06/2018 Hyatt Hotels Corporation , Chicago , Illinois Achieving...Summary Talented Technical/Application Support Engineer adept at applying abilities , drive and technical skills to positively impact customer service , Proactive and hardworking team player with...to manage multiple tasks in a dynamic environment Experience Technical/Senior Application Support Engineer , 06/2018 to 09/2020 Great Wolf Resorts Inc , Chicago , Illinois Provided support

Last updated on February 07 2021 Resume Score: 80%

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