65 resumes matching Service Desk Analyst Resume Samples

Service Desk Analyst

Little Elm,Texas

Experience Liquidityservices , Inc February 2015 to Current Service Desk Analyst Plano , TX Increased number of resolved job tickets by 60% over previous... live chat and telephone , Mentored other Service Desk Analysts , Managed IT setup and service requests for new PCs and Peripherals Maintained composure and patience...to December 2014 Sales Engineering and Program Management Support Analyst Irving , TX Responsible for customer service , delivery and ongoing management of the company's

Last updated on March 30 2017 Resume Score: 100%

Service Desk Analyst

Westminster,Maryland

Summary Resourceful Service Desk Analyst with experience of diverse IT service experience for various hardware and software platforms , Tech , savvy...ns Hardware configuration Hardware upgrades Flexible Multitasking Basic math Experience Service Desk Analyst , TEKsystems Inc , , ...and maintained detailed troubleshooting guide and knowledge base for use by other service desk staff and field service staff , Supported and assisted less experienced technicians

Last updated on February 07 2021 Resume Score: 80%

Service Desk Analyst

Woodland,California

LAN protocols Network administration Project Management Device configuration Work Experience Service Desk Analyst Jan 2016 to Current Cal STRS － West Sacramento , CA Engage in 1st and...systems , terminal services , etc Manage work queue of Service Desk tickets in Unicenter and Cherwell ticketing system Provide desktop and laptop hardware and software...teams to assist resolved more complex incidents Write technical procedures and documentation in Service Desk Share Point site Mentor junior staff and provide guidance toward issue resolution Use tools to

Last updated on December 08 2020 Resume Score: 80%

Senior Service Desk Analyst

Gastonia,North Carolina

Com Systems , Senior Service Desk Analyst Fort Mill , SC 04/2017 , 05/2018 Addressed user customer service concerns and decided when to escalate... , medlin , 5a955645 Professional Summary Articulate Senior Service Desk Analyst with four , year record of finding effective solutions to technical issues... Work History Partners Behavioral Health Management , Senior Service Desk Analyst Gastonia , NC 05/2018 , Current Responded to user

Last updated on October 05 2020 Resume Score: 80%

Service Desk Analyst

Bloomfield Hills,Michigan

, focused quality service Client Relations Referring Applicants Determining Eligibility Company Relationship Development Work History Service Desk Analyst , 03/2017 to...selection based on stated needs , proposed use and budget , Help Desk Analyst II , 01/2014 to 05/2015 Trinity Health Solutions Zenosys Consulting – Livonia... Versatile Service Desk Agent with Information technology and dedication to learning more towards providing exceptional customer service , Deployed end user service requests during

Last updated on August 30 2020 Resume Score: 80%

Service Desk Analyst

Kansas City,Missouri

multitasker ready to take next step in career with IT Analyst position , WORK EXPERIENCE , Service Desk Analyst Jul 2018 , Current Strategic Data...EVERY PAY PERIOD Hours per week , 40 INFORMATION TECHNOLOGY SPECIALIST SERVICE DESK ANALYST Supervisor/Lead , Mr , Mitz Acasio , ...hour shifts by email , phone and desktop assistance Scaling top 7 of 124 Service Desk Analyst Signal Support Systems IT Specialist Feb 2009 , Current US Army Active

Last updated on December 28 2019 Resume Score: 80%

Global Service Desk Analyst

Southbridge,Massachusetts

AT&T U , Verse , given 17 September Experience Global Service Desk Analyst Jul 2010 to Current Thomson Reuters Corporation Pte , Ltd , ...Summary Service Desk professional with extensive IT background , Enjoys troubleshooting to find solutions to technical issues , Skilled at resolving complex customer...and record problems in the problem management tool (HP Service Manager 9) , Resolve issues utilizing excellent customer service skills , problem solving skills

Last updated on April 05 2015 Resume Score: 100%

Service Desk Analyst

Saint Louis,Missouri

Information Technology and to your organization , Experience Service Desk Analyst 06/2013 to 11/2015 Intelliteach St , Louis , MO Work in support of... , Clients , customer service experience , customer service , Customer Service Skills , e , mail...Professional Profile Customer service and IT professional seeking a position that would utilize my current education and experience , further becoming an asset to the world of Information

Last updated on November 04 2015 Resume Score: 90%

Service Desk Analyst

Bloomfield Hills,Michigan

Closing preparation Documenting and reporting Effective reporting capabilities Work History Service Desk Analyst , 03/2017 to 12/2019 DTE Contractor S3 – Detroit , MI...chat , web conference and phone to resolve issues , Help Desk Analyst II , 01/2014 to 05/2015 Trinity Health Solutions Zenosys Consulting – Livonia... Versatile Service Desk Agent with Information technology and dedication to learning more towards providing exceptional customer service , Deployed end user service requests during

Last updated on August 31 2020 Resume Score: 80%

Service Desk Analyst Intern

Mandan,North Dakota

03/2014 to Current Service Desk Analyst Intern ITD － Bismarck , North Dakota Supervisor , Terese Birnbaum , Service Desk Supervisor ...resolved immediately by the Service Desk will be re , assigned to specialist support groups which are internal , ➢ Ensure that the IT Service Desk mailbox is routinely monitored...monitored and that all inquiries and requests are action , ed in line with Service Desk Policy , ➢ Ensure that resolved calls are correctly closed in line with standards

Last updated on May 15 2015 Resume Score: 100%

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