AUBERGE RESORTS COLLECTION

Dallas,Texas

base and revenue grew by 200% in the Southwest territory for Auberge Resorts Collection 08/2009 to 12/2014 CAPELLA HOTELS & RESORTS COLLECTION , Director Of Sales And Marketing – Dallas , TX Created...Management University of Houston , Houston , TX My Accomplishments 04/2015 to 04/2020 AUBERGE RESORTS COLLECTION Los Cabos – Dallas , TX 4/2018 , 4/2020 , Area Director of Leisure Sales 1/2016...Marketing , Chileno Bay Resort 1/ 4/2015 , 1/2016 , Global Sales Director , Auberge Resorts Collection Produced 37 Million in Leisure Sales for Chileno Bay Resort and Esperanza Resort in Cabo

AUBERGE RESORTS COLLECTION

Cabo San Lucas Dallas,Texas

Revenue Management and Community outreach . PROFESSIONAL EXPERIENCE 04/2015 to 04/2020 AUBERGE RESORTS COLLECTION Cabo San Lucas – Dallas , TX Area Director of Leisure Sales 4/2018 - 4/2020 Director...of Sales and Marketing - Chileno Bay Resort 1/2016 - 4/2018 Global Sales Director - Auberge Resorts Collection 4/2015 - 1/2016 Produced 37 Million in Leisure Sales for Chileno Bay Resort and Esperanza...trade shows , client engagement and establishing relationships with Travel Partners for Auberge Resorts Collection worldwide . 08/2009 to 12/2014 CAPELLA HOTEL GROUP Director Of Sales And Marketing ,

Sales Agent - Timeshare Resorts

Starpoint, Grandview, Tahiti Village & Ron Jon Cape Caribe Resorts Las Vegas,Nevada

amt . Experience Sales Agent - Timeshare Resorts June 2004 to October 2013 Starpoint , Grandview , Tahiti Village & Ron Jon Cape Caribe Resorts － Las Vegas - Cape Canaveral , NV & FL Conducted

Account Director - New York City Metro Market- Starwood Hotels and Resorts Worldwide, Inc

Starwood Hotels of NY Brooklyn,New York

trade shows . Experience Account Director - New York City Metro Market - Starwood Hotels and Resorts Worldwide , Inc 05/2011 － Current Starwood Hotels of NY New York , NY 10019 Responsibilities includes...sales . Assist local and international accounts to connect to nearly 1 , 200 Starwood Hotels and Resorts in 100 countries featuring seven (7) Starwood brand throught the Starwood team Hot program . Attend...properties . Sales Coordinator 03/2002 － 10/2007 Starwood Hotels of New York - Starwood Hotels and Resorts Worldwide Inc . New York , NY 10019 Assisted a team of five (5) International Sales Managers ,

Senior Duty Manager

Walt Disney World Orlando,Florida

eliminate processes and behaviors that drove less favorable Guests experiences . Partner with other Resorts , Guest Communication , and Claims to share best practices on how to address Guest Developed Daily...eliminate processes and behaviors that drove less favorable Guests experiences . Partner with other Resorts , Guest Communication , and Claims to share best practices on how to address Guest Inconvenience...hotel Manage warehouse inventory and storage areas in the Resort . Retail Guest Service Manager Resorts , 02/2011 to 02/2015 Walt Disney World – Orlando , FL Responsibilities include training our Cast

Executive Director

Ultimate Engineering Ltd Duluth,Georgia

Business Transient with over $ 587 , 000 YOY WALT DISNEY HOTELS a ND RESORTS , 08/2009 to Current Walt Disney Hotels And Resorts , Anaheim , CA Education Bachelor of Science , Hotel Management , ...approaches . Director of Sales & Marketing Fairmont East Africa , 02/2006 to 09/2006 Fairmont Hotels & Resorts - Canada , Nairobi , Kenya Recruited from USA to help inculcate a new culture while overseeing

Engineering Services Manager

Walt Disney World Tavares,Florida

resources are available to maintain world class operations . Engineering Planning Manager , WDW Resorts (TA) , 06/2016 to 02/2017 Disney\'s Saratoga Springs Resort – Walt Disney World Provide Leadership...ensure excellent guest experience . Planning Manager , 06/2016 to 02/2017 Walt Disney World – WDW Resorts Engineering Drive consistent processes for all Resort Engineering Services for Top 3 issues reporting...Calls . Manage construction projects , Lead the Resort Furnishings Team . Liaison between local Resorts Engineering and the Hot So S project teams to integrate the new software into the daily business

Assistant Language Teacher (ALT)

Interac Corpus Christi,Texas

tance and cleaning . 08/2007 to 10/2007 All - Star Resorts Gift Shops Guest Service Representative Disney College Program - Orlando...cleaning . Promote specials . Knowledge of parks and resorts . 03/2007 to 07/2007 Customer Service Representative Blockbuster Video

Call Center Trainer

Silverleaf Resorts Lake Dallas,Texas

Service Computers Internet Research Work History Call Center Trainer Feb 1994 - Current Silverleaf Resorts 6321 Blvd . 26 , North Richland Hills , TX Effectively train new hires weekley for outbound call...hires paperwork to corporate . Teach scripts and responses Effectively teach product knowledge - Resorts , timeshares Handle timesheets and payroll Answered to call center director with weekley training...to take over calls for on line training . Call Center Divisional Feb 1994 - Current Silverleaf Resorts 1221 Riverbend Dr . Dallas , TX Responsible for managing 3 teams of 20 operators , total 60 reps

Corporate Counsel

KSL Resorts San Diego,California

Efficient , organized , responsive and personable Proficient in Microsoft Office Experience KSL Resorts June 2016 to Current Corporate Counsel San Diego , CA Sole attorney within organization .  ...governance and compliance .   Achieved successful outcomes on claims defended in - house .   KSL Resorts January 2008 to May 2016 Associate Corporate Counsel San Diego , CA Provide legal advice regarding...various areas of need (e . g . reporting , contract requests , legal procedures) KSL Resorts October 2006 to January 2008 Contracts Administrator La Quinta , CA Reviewed proposals to ensure