ITO Service Delivery Consultant Change Coordinator

HEWLETT PACKARD Shelton,Connecticut

launch an automated Web Request system . Represented the Request Management Team in the Sarbanes Oxley initiative . Problem Management Analyst February 2002 to January 2003 Unilever － Trumbull , CT Provided...partner . Service Request Analyst August 1999 to March 2002 Unilever － Trumbull , CT Hired to capture data to support the development of a new module in the existing Incident Management Tool . Supported the...Summary Detail - oriented process analyst , versed in data mapping , and user acceptance testing , process mapping and training . Employs root cause analysis to identify issues and develop process

Last updated on April 23 2015 Resume Score: 90%

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