Macintosh Desktop Support Technician
Publicis Groupe Aurora,Illinois
ability to work well with the other team members . Experience 04/2017 to Current Macintosh Desktop Support Technician Publicis Groupe － Chicago , IL - Created employee training materials and procedures...Advanced troubleshooting System checks and troubleshooting Apple Certified Macintosh Technician (ACMT)Apple Certified Portable Technician (ACPT) Highly motivated Resourceful Computer diagnostics and repair Sharp... Repair all Apple devices as an ACMT certified technician - Multi - task between customer queues for both Mac and mobile devices - Performed desktop and laptop repairs for MAC and Mobile devices .
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