ITSM Implementation Consultant, Vice President

Bank of America, NA Newark,New Jersey

relationships within a cross - functional team environment . Work Experience ITSM Implementation Consultant , Vice President 09/2006 － Current Bank of America , NA Cranford , NJ Process Improvement...requests . ITSM Implementation Consultant 01/2005 － 03/2005 Global Consultants Inc . - Lucent Technologies Berkeley Heights , NJ ITSM Phase I Deployment Project - Implementation Date 3/20...Career Overview ITIL certified results - driven IT Professional with experience in ITSM implementation with diverse industry experience in banking , telecommunications , food/beverage and health

Vice President Implementation Operations

HHS Technologies Sanford,Florida

improved process performanceproductivity gains−revenue growth Professional Experience Vice President Implementation Operations Feb 2011 to Feb 2016 HHS Technologies － Austin , TX Directed full lifecycle...Executive Profile Area Vice President Experienced Operational Executive with 10 years of proven background heading up projects to automate complex processes resulting in optimized operations and increased...Tracking , Bed Tracking , and Transport Project Management : Managed onsite Implementation teams in the planning , implementation , and testing of technical projects optimizing efficiency in health care

ITSM Consultant

Procellis Technology, Inc. Lynnwood,Washington

to operations , cost management and risk reduction issues . Work History ITSM Consultant 01/2016 to 08/2016 Procellis Technology , Inc . – Minneapolis , Minnesota Spearheaded expansion and...www . linkedin . com/in/Eric Rodriguez ITSM Professional Summary Cutting edge IT executive with an entrepreneurial spirit , strong business acumen and record of success in delivering solutions to...scope of work for projects . Performed system analysis , documentation , testing , implementation and user support for platform transitions . Served as a subject matter expert in the areas

Vice President - Strategic Market Implementation Business Analysis.

Fidelity Investments Cary,North Carolina

benefit program of "de - risking .   Professional Experience 07/2015 to Current Vice President - Strategic Market Implementation Business Analysis . Fidelity Investments － Durham , NC Accountable for o...04/2006 to 06/2015 Vice President - Implementaion Fidelity Investments － Durham , NC Managed various teams within the DC , DB , H&W , HR Payroll and Talent Management Implementation organizations including...Talent Management experience responsible for the Transition Phase of Implementation focusing on the cutover from the Implementation stage to the Business as Usual stage is executed completely and accurately

Remedy ITSM and CMDB Consultant

Grand Rapids,Michigan

History Tata Consultancy Services Remedy ITSM and CMDB Consultant , Grand Rapids , April 2016 , Current Led the development team in upgrading Remedy ITSM system from version 7 , 6 , 04 to...Remedy 9 , 1 ITSM and CMDB modules as per the customer needs , Trained IT users on concepts on ITIL and use of Remedy 9 , 1 ITSM and CMDB modules Tata Consultancy Services Remedy Consultant , Helsinki...experience in Remedy ARS , ITSM and CMDB implementation , development , testing and deployment ,  BMC Certified Remedy Skilled Professional , BMC Certified ITSM and CMDB Administrator Familiar

Financial Consultant / Vice President

CenterState Bank Lithia,Florida

investment analysis Accurate forecasting Practices due diligence Work History Financial Consultant / Vice President , 04/2011 to 09/2014 Center State Bank – Lake Wales , Fl . Responsible for overall

2ND VICE PRESIDENT RECRUITING CONSULTANT

NORTHERN TRUST, TEMPE ARIZONA AND CHICAGO ILLINOIS Mesa,Arizona

Experience 2ND VICE PRESIDENT RECRUITING CONSULTANT , 05/2015 to Current NORTHERN TRUST , TEMPE ARIZONA AND CHICAGO ILLINOIS Spearheaded corporate staffing initiative to lower cost per hire by 50% and

Assistant Vice President and Human Resource Consultant

Comerica Bank West Bloomfield,Michigan

- - - Apr 15 , 1997 to Apr 15 , 1999 . Professional Experience Assistant Vice President and Human Resource Consultant Apr 2011 to Current Comerica Bank － Bloomfield Hills , Michigan This position...ion resulting in a $ 55k reimbursement from insurance carrier BCBS . Organizational Learning Consultant Apr 1999 to Nov 2003 This position required applying adult learning theory and instructional design

Implementation Consultant

VISION SERVICE PLAN/EYEFINITY Menifee,California

Experience Implementation Consultant 07/2015 to Current VISION SERVICE PLAN/EYEFINITY Rancho Cordova , Ca Large and Small Project Management and Business Consultant Lead Implementation Consultant and trainer...morale and energy . Skilled consultant , mentor and mediator who excels at bringing out the best in business solutions . Professional Highlights Excelled Implementation Consultant in Onboarding Mentor and...internal groups to ensure clarity of goals and quality and adherence to deadlines Implementation And Training Consultant 05/2009 to 05/2015 RAINTREE SYSTEMS Temecula , Ca Implemented and managed large

Implementation Consultant

ADP Benefit Services West Jordan,Utah

driven Implementation Consultant with strong communication , problem solving and reasoning skills . Extensive experience delivering innovative solutions with expertise in the implementation of HR/Benefits...Creative problem solver Quick learner Project management Work History ADP Benefit Services Implementation Consultant | Salt Lake City , Utah | July 2015 - Current Partner with clients to understand...to service team once project has been completed . ADP Benefit Services Senior Benefit Service Consultant | Salt Lake City , Utah | March 2006 - Current Works in a team environment answering