IT POS Support
Carson,California
POS/Desktop Support Basic Programming Skills Experience July 2015 to March 2016 Forever 21 Los Angeles , CA IT POS Support Provided Desktop and POS system support , ... , Technician Provided base level IT support to company personnel , Troubleshoot and repair hardware POS and peripherals (i , e receipt printers... , on and Remote support to clients and distributors , Basic ERP experience , Onsite installation of POS & peripherals from scratch
POS Support Analyst
Lawrenceville,Georgia
, level customer care , and technical support , Performed POS terminal support and troubleshooting , Subject Matter Expert (SME)... , Bomgar Typing Speed , 50 wpm Experience 07/2016 to 02/2017 POS Support Analyst Chico's FAS Performed Network Administration for the users , Login... , Network Administration , Networking , POS , presentations , quality assurance ,
Help Desk
Fort Worth,Texas
Network Staff to facilitate server and application operation for corporate and internet systems POS Support Technician I (Help Desk) 11/2014 to 03/2015 NCR Fort Worth , TX Worked in high...of user and support issues over multiple user sites to ensure timely distribution of knowledge and cause positive impact on user satisfaction , Teir 3 Technical Support Rep 03/2006 to... Voip Support Answer telephone and written or Internet , based inquiries of a technical or complex nature from customers regarding company products , Support is primarily
Data Center Analyst
Accenture/Avanade Austin,Texas
express recovery agents . POS Support Specialist Apr 2010 to Mar 2011 Quiznos Corporate - Denver , CO Work with internal and external resources to support franchise owners and company stores...from and assist franchise owners and Quiznos field personnel in support of POS systems . Program events and changes on the in - house POS system . Work with programmers and management to deliver download...Austin , Texas Monitoring and application/environment Support . SCOM , Sitescope , Commvault) . Monitor and troubleshoot backups . Monitor and support production applications . Monitor server hardware
IT & Media Administrator
Fort Worth,Texas
LMS) , POS Product Support Specialist Jan 2011 to Jan 2012 Healthcare Computer Corporation - Fort Worth , TX Installed POS pharmacy software , ...diverse group of end users , chiefly executive personnel , POS Support Analyst Jan 2005 to Jan 2007 NTN Software Solutions - Arlington , TX Functioned...and over 600 corporate stores regarding POS software and hardware usage and configuration as well as networking via telephone and HEAT ticket tracking and support software (Level 1 ,
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