Help Desk Specialist
ATA GOVERNMENT SERVICES, LLC Morgantown,West Virginia
within hours . Motivated to learn , grow and excel in Information Security . Work History Help Desk Specialist , 03/2019 to Current ATA GOVERNMENT SERVICES , LLC - Morgantown , West Virginia Administered...Client Documentation • Data Security • Designing Security Controls • Desktop Technical Support • Help Desk • Microsoft Hyper - V • Microsoft Office Suite • Network Infrastructure Monitoring • Positive Attitude
Help Desk Specialist
State of Georgia / State Properties Office Decatur,Georgia
My Business VMWare Windows XP/Vista/7Windows Server 2003/2008 Experience 10/2008 to Current Help Desk Specialist State of Georgia / State Properties Office - Atlanta , GA Georgia Building Authority (GBA)...employee verifications . Co - facilitated New Employee Orientation sessions . 11/2000 to 11/2005 Help Desk Specialist State of Georgia / Georgia Merit System GMS SPA - Atlanta , GA Recently merged with DOAS...travel , plans and facilitates training 10+ years of progressive development and experience in help desk , software application support , computer information technology operation and support hardware
Help Desk Specialist
Horry Georgetown Technical College Myrtle Beach,South Carolina
Track - It and Remote Experience Horry Georgetown Technical College November 2006 to Current Help Desk Specialist Conway , SC Provide all pre - conference testing and setup for video teleconferences Analyze...Provide recommendations for endpoint replacement as well new VC Rooms . Created and maintains OIT Help Desk website . Provide technical support for faculty , staff and students with all online systems (Wave...email synchronization and database support Provide the proper routing of trouble tickets using our Help Desk Management system Provide Tier I support for technology related problems via telephone , email
IT Help Desk Specialist
Principal Financial Group Des Moines,Iowa
Extensive experience with O365 , Windows 10 and other current technologies Experience IT Help Desk Specialist 09/2017 to Current Principal Financial Group Des Moines , IA Build and maintain successful...es , including Skype , Web Ex , and Inter Call . Maintain loaner inventory at Service Desk Express , including operating system deployment and software upgrades . Work directly with CSS...hardware deployment . Configure and prepare devices for international travelers . IT Support Specialist 08/2014 to 09/2015 Tek Systems , Inc West Des Moines , IA Provided first level IT support
Help Desk Specialist
United Health Care Winter Springs,Florida
Flexibility to work with different teams and departments World Class Service Excellence Experience Help Desk Specialist July 2014 to May 2016 Maitland , FL Answer high call volume incoming calls for various o...effective referrals to my investmentadvising partner for joint sales with prospects Loan Closing Specialist after processing the loan from start to finish Notary Public and Pressed Medallion Signature Guarantees
Information Technology Help Desk Specialist
National Oilwell Varco Houston,Texas
Advanced problem solving abilities Critical thinking Decisive Experience Information Technology Help Desk Specialist August 2014 to Current National Oilwell Varco - Houston , Texas Diagnose and resolve technical...Research questions using available information resources and advise user on appropriate action Log all help desk interactions Identify and escalate situations requiring urgent attention Track and route problems...email , ERP , executive management , fast , fax , forecasting , graphs , Great Plains , help desk , HP , Information Technology , inventory , JD Edwards , team leadership , meetings , mentor
Help Desk Specialist and Clerical Assistant
Seoul, Korea 348th Quartermaster Company Clinton,Maryland
15 million and helped maintain operation readiness for a fleet of more than 200 aircraft . Help Desk Specialist and Clerical Assistant January 2000 to January 2001 Blazers , Adecco , and Office Team -... for organizations such as Chase Mortgage and Black Entertainment Television (BET) . Performed help desk , promotional advertising , and clerical duties and responsibilities . Flexible and always available...Washington , MD Skills advertising , Army , attention to detail , benefits , C , clerical , help desk , inventory , Quartermaster , Office Automation , Retail , Television
IT Liaison of Fianance
State Highway Administration (SHA) Owings Mills,Maryland
for system logins for my dept I prepare and submit all paperwork for VPN access in my dept Help Desk Specialist , 11/2014 to 07/2018 Verizon - Silver Spring , MD Documented all transactions and support...hardware and software and suggested modifications to reduce lag time and improve overall speed Help Desk Specialist , 03/2007 to 09/2013 Comcast - Largo , Maryland Explained technical information in clear...following support engagement and problem resolution Collaborated with and provided leadership for help desk team Trained and supported end - users with software , hardware and network standards and use processes
CYBER-SECURITY SPECIALIST
SLAMM TECHNOLOGIES Woodbridge,Virginia
support . Developed contingency plans and documentation for server infrastructure systems . Help Desk Specialist , 01/2013 to 11/2015 GREENSPRING VILLAGE , Springfield , VA Installed , maintained and...penetration testing , risk assessment and cyber security analysis . Work History CYBER - SECURITY SPECIALIST , 01/2018 to Current SLAMM TECHNOLOGIES , Manassas , VA Responsible for maintaining the integrity
PACs Administrator
Halifax Regional Medical Center Roanoke Rapids,North Carolina
issues . Train medical staff and physicians on the use of imaging equipment and software . Help Desk Specialist May 2002 to December 2003 Hard Corp . Inc . - Arlington , VA Provide remote IT support
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