Field Service Supervisor

WOW! Cable, Internet & Phone Cleveland,Ohio

Cable , Internet & Phone Berea , Ohio Field Service Supervisor 03/2014 to Current Serve as a mentor to my team members . Managed a team of up to 17 Field Service Technicians . Spearheaded company functions...next paycheck . Implementing new process of fleet vendors picking up/dropping off vehicles when service is needed . Affiliations Serving in our ANA program as committee leader . Currently in a course

Field Service Supervisor

Dish Network Hockley,Texas

[Software] experience Sales and marketing Business planning Relationship - Building Work History Field Service Supervisor , 03/2015 to Current Dish Network – Katy , TX Evaluated final results to determine quality...Monitored work performance and quality to maintain standards . Led team of up to [Number] service technicians in all field activities . Established and documented protocols for preventive maintenance procedures...Creating estimates Customer billing management Customer service management Tool and equipment maintenance Safety meetings Employee scheduling Managing service operations Technical Support Coordinating promotional

Field service Supervisor

Civeo Corporation Greeley,Colorado

company goals . Confident and personable with excellent interpersonal skills . Knowledgeable Field Service Supervisor with top strengths in planning , problem - solving and communication . Skilled in maintaining...and schematic understanding Employee discipline Analytical problem solving Work History Field service Supervisor Civeo Corporation – Houston , TX 4 Years in leadership Role . Trained on all aspects of...with high standards of being successful and equipped with a strong will to learn . Hardworking Field Service Manager with 10+ year construction career . Collaborates across all levels of company to execute

Field Service Supervisor

Cummins Rocky Mountain Spring Creek,Nevada

Monitor field service expenditures to ensure all budget targets are being met . Utilize Custom Reporting to meet AOP goals . Experience Cummins Rocky Mountain September 2013 Field Service Supervisor Elko...employees to work as a team to reduce violations . Successfully managing field service fleet by utilizing technicians , service coordinators , and parts department to work as a team to grow the business...Manages field service fleet Utilizes BI tool to track DOT , actual warranty , finance , WIPMaintain constant customer contact and feedback Cummins Rocky Mountain January 2007 to September 2013 Field Service

Field service supervisor

FCTI Cary,North Carolina

strong internal and external customer service skills . Specific areas of expertise * Customer relations * Project management  Experience Field service supervisor November 2013 to Current FCTI － Los Angeles...active listening skills . Handled up to 100 calls per day resolving customer complaints . Supported field technicians ensuring reduced customer installation time , accurate installations . Provided helpdesk...Travel to client locations to troubleshoot and diagnose ATMATM installation and provided maintenance service for ATM  Deinstall  ATM Perform hardware and SW repair and maintenance on ATM . Maintained ATM o

Field Service Supervisor III

Schlumberger Coil Tubing Services Abbeville,Louisiana

Summary Innovative Field Service Supervisor bringing 8 years of success in directing new product launches , managing various contracts , instituting cost and schedule controls and establishing best practices...annual employee turnover . Experience Schlumberger Coil Tubing Services Maurice , Louisiana Field Service Supervisor III 07/2006 to 02/2015 Prepare and deliver comprehensive job reports detailing project ...receiving , repairs , risk analysis , Risk Management , safety , Scheduling , shipping , supervisor , technical assistance , Transportation , troubleshooting , trouble - shooting

Industrial LASER Field Service Supervisor

TRUMPF, Inc. Moncks Corner,South Carolina

Industrial LASER Field Service Supervisor TRUMPF , Inc . – Plymouth , MI Effectively accommodated the needs of customers , engineers and sales personnel by providing optimal scheduling of service calls , ...effectively with customers , service manager , and field service engineers to provide technical troubleshooting solutions with excellent results . Completed detailed field service report documenting issues...com/in/felicialynn - duffy/ Professional Summary Experienced Field Service Professional with over 15 years of experience in Management and Customer Service who is eager to contribute to team success through hard

Regional Account Manager / Field Service Supervisor

J-W Wireline Company Spring,Texas

managerial duties to meet any challenge with success . Experience Regional Account Manager / Field Service Supervisor April 2011 to Current J - W Wireline Company － Flint , TX Dispatching and Operations Management...listed above I have worked in the Haynesville Shale , Barnett Shale , Eagle Ford Shale , East Texas Field , Freestone Trend , Tuscaloosa Marine Shale , Fayetteville Shale , and everything in between ...listed above I have worked in the Haynesville Shale , Barnett Shale , Eagle Ford Shale , East Texas Field , Freestone Trend , Tuscaloosa Marine Shale , Fayetteville Shale , and everything in between

Corrections Officer I

Clayton County Sheriff's Department Jonesboro,Georgia

y reports and other required reports . Weinberger Furniture Company Augusta , Georgia Field Service Supervisor 09/2005 to 05/2012 Made sure all projects met the budget and all installations were done...Managed a crew of 8 - 16 employees at one time . Managed field service team to provide optimum customer services . Developed workflow for the field service team . Assisted in goal setting , skill enhancement...objectives . Helped the field service coordinator in resource identification and planning . Demonstrated outstanding customer service through maintenance of high quality and integrity at work environment

Technical Operations Manager

Abacus, Inc. Kennedy Space Center Melbourne,Florida

between the national repair facility and corporate legal . Field Service Supervisor 01/1998 to 01/2003 Nokia Inc Melbourne , FL Supervisor of 14 personnel in day - to - day operations of Domestic and...procedures . Developed and administered product quality audits for outside service centers . Created and maintained field service forecast used by senior management . Interfaced with R&D , Sales and aftermarket... data and telecommunications systems . Managed cross - functional teams of system engineers and field technicians . Manager of the voice , data , outside cable plant , cable TV , and radio staff in