Customer Support
NEPRIS INC Flower Mound,Texas
management , billing , business owner , conferences , content , Client , customer service , Customer Support , Client Support , database , driving , senior management , filling , Financial , HTML...assessment and analysis Data management Risk management processes and analysis Work History Customer Support , 11/2015 to Current NEPRIS INC We had a client , lead teacher representing a school in Irving...senior management team . Resulted in an annual contract of $ 1 . 8M . Situation : I was in customer support in Blusynergy . As we kept growing . I realized that a lot of my time went in answering the
Customer Support Specialist
AT&T Mechanicsburg,Pennsylvania
POS System , and Remote Support Applications . Experience Customer Support Specialist , 06/2013 - Current AT&T - Harrisburg , PA Answer customer inquiries concerning services ...issues . Customer Service Representative/Cashier , 02/2007 - 11/2012 John Gross Company - Mechanicsburg , PA Provided one on one customer service care by addressing customer inquiries ...provisioning , initial set - up and configuration . Remote Support Certified for Advanced Android Technical Support . Process warranty claims , mail order of new devices and accessories
Customer Support Specialist II
Texas Department of Public Safety Taylor,Texas
Safety Skills Air Force , agency , Basic , CPR , Criminal Justice , customer services , customer service , customer support , data collection , Data entry , databases , database , e - mail ,...Equipment maintenance Relevant Experience Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks . Customer Service Researched , calmed and rapidly...and front - desk reception within high - volume environment . Experience 04/2014 to Current Customer Support Specialist II Texas Department of Public Safety - Austin , Texas Maintained detailed administrative
Sr Customer Support Specialist
DAVCO Technology LLC Toledo,Ohio
MI Sr Customer Support Specialist 01/2015 to Current Same duties as when Manager except not responsible for bid/contract pricing . See below . DAVCO Technology Saline , MI Manager - Customer Support...support skills . Work closely with customer service representatives to provide proactive and reactive support during the customer engagement . Interact directly with customers to manage and resolve escalations...e programming behind the scenes . Provide technical support on the different products manufactured . Eaton Hydraulics Jackson , MI Senior Customer Service Representative 01/1998 to 01/1999 Created new
Technical Customer Support Manager
GXS Tarpon Springs,Florida
communications , Computer Programming , Computer Programming , customer satisfaction , customer satisfaction , customer service , Customer Support , Databases , database , Electronic Data Interchange ...Outstanding Customer Support Manager adept at developing excellent customer relationships looking for an opportunity to bring exceptional team building skills to a management position in a vibrant customer ser...service/technical support department . Experience Technical Customer Support Manager 04/2005 - 01/2014 GXS Tampa , FL Responsible for the customer experience . Built and managed an elite team of Technical
Customer Support Specialist
Workforce Central Florida Kissimmee,Florida
Quality Customer Service Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks , working overtime as needed . Work Experience Customer Support...Greenwich High School - Greenwich , CT , US Languages Fluent in Spanish Skills Customer Support , Data Entry , File , Customer Service , Receptionist , Retail Sales , Clerk , Mail Room , Postal , ...Career Overview Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success . Core Strengths Excellent communication skills Independent worker
Director Customer Support Team
Mitsui & Co. (U.S.A.) Inc Center Spring Hill,Tennessee
discussions and made recommendation on system improvements . Professional Experience Director Customer Support Team 04/2011 to 03/2015 Mitsui & Co . (U . S . A . ) Inc Center Nashville , TN Developed ...were clearly defined . Implemented a company wide training program . Partnered with the Financial Support Team and Financial Control Team to address inefficient processes . Increased audit results by aiding...Built and maintained effective relationships with peers and upper management . Director Logistics Support Center 04/2005 to 03/2011 Mitsui & Co . (U . S . A) , Inc . Trade Service Center Nashville ,
Customer Support Specialist II
YRC FREIGHT, INC. Lees Summit,Missouri
US Skills Supply Chain , Basis , Clients , Customer Service , Liaison , Logistics , Receptionist , Retail Sales , Satisfaction , Customer Support , Pricing , Scheduling , Solutions , Excavator...procedures MS Office proficiency Work Experience YRC FREIGHT , INC . Overland Park , Kansas Customer Support Specialist II 02/2011 to 03/2015 YRC Freight is a leading provider of global logistics services...and analyzed customer transaction reports , made resolution recommendation to the client when the analysis showed problem areas . Monitored customer service activity to ensure customer satisfaction
Customer Support Manager
FedEx Trade Networks Republic,Missouri
Customs Specialist Skills Coaching , Dot , Faa , Operations , Service Center , Customer Service , Customer Support , Fedex , Interviewing , Leads , New Hires , Receptionist , Retail Sales , ...list for G . P . A . of over 3 . 5Honored on Deans list for G . P . A . over 3 . 5 Experience Customer Support Manager November 2006 to Current Fed Ex Trade Networks - Springfield , Mo Responsibilities...entry to U . S . Customs for international imports arriving at the port of Memphis . Support a staff of 20 to 40 customer service coordinators with an additional 3 to 6 team leads in any way possible to ensure
Head-Global Customer Support Operations
Cupertino,California
Client Relationship Management Vendor Management Customer Service And Support Supporting Operations Work History Head , Global Customer Support Operations , 11/2019 to 11/2020 LIME – San...San Francisco , California Leading Global customer experience and support operations for Lime (Scooters , E , bikes) across 30+ countries generating an annual revenue of ...based on criticality and allows swift resolution , Worked cross functionally to set up Customer Support Operations well in advance of product launch in strategic European and Asian markets while
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