49,837 resumes matching Customer Service Representative /Hotel Front Desk Agent Resume Samples

Customer Service Representative /Hotel Front Desk Agent

Wyndham / La Quinta Hotel Suites Madison,Wisconsin

management Front desk operations Fast food customer service Work History Customer Service Representative /Hotel Front Desk Agent , 04/2019 to Current Wyndham / La Quinta Hotel Suites – Madison , WI Used quick...Cuatomer Service Representative /Hotel Reservations Agent , 08/2017 to 02/2019 Cambria Suites / Choice Hotels Elite Brand – Madison , WI Oversaw fast - paced front desk operations at busy hotel facility...improving service delivery , enhancing knowledge and exceeding expectations . Skills Front desk management Customer service optimization Service desk team management Customer focused - service Front desk

Last updated on May 16 2020 Resume Score: 80%

Hotel Front Desk Agent

Holiday Inn Express -Historic District Pembroke,Georgia

payments Experience Hotel Front Desk Agent Savannah , GA Holiday Inn Express - Historic District/ Sep 2018 to Mar 2020 Facilitated front desk operations for busy high - volume hotel . Posted room charges...customers with receipts and proper bills and change . Customer Service Representative Arcadia , FL Sweetbay Supermarket/ Jan 2011 to Feb 2016 Assessed customer needs and upsold products and services to maximize...such as food , liquor , or incidental fees based on individual customer actions . Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues . Maintained smooth

Last updated on November 24 2020 Resume Score: 80%

Hotel Front Desk Agent

Bolton,Mississippi

Inn , Hotel Front Desk Agent Clinton , MS 01/2020 , Current Liaised with housekeeping and maintenance staff to address requests and complaints made by guests , Updated customer accounts with...hygiene , Conduent , Customer Service Representative Madison , MS 11/2017 , 03/2018 Completed contract forms , prepare change of address records , or issue service discontinuance orders ...person and via computer for guests and provided confirmation information , Educated guests on hotel security features and instructed on important information regarding safety processes and procedures

Last updated on November 29 2020 Resume Score: 80%

Hotel Front Desk Agent

Jersey City,New Jersey

sales customer service Materials transport In , store support Store maintenance Adaptive team player Microsoft Office Experience Meadowlands View Hotel June 2019 to Current Hotel Front Desk Agent North...North Bergen , NJ Managed all front desk operations for busy high , volume hotel Secured guest valuables in main safe or individual boxes Arranged special accommodations for guests to maintain optimal...to customer inquiries and transferred calls to appropriate staff members Collaborated with housekeeping and maintenance staff to address and mitigate facility issues Welcomed patrons to front desk and

Last updated on March 14 2020 Resume Score: 80%

Hotel Front Desk Agent

Ramada Inn by Wyndham Williston,North Dakota

Reconciliation Problem Resolution Bills of Lading Customer Service Relationship Development Supervision Process Improvement Experience Hotel Front Desk Agent , Ramada Inn by Wyndham , February 2020 - Current...fees to patrons . Input customer data using Opera software and made immediate updates to reflect room changes . Front Desk Agent - Event Coordinator , Grand Williston Hotel & Conference Center , April...important property information and directions to all areas of hotel , including casino , gift shop and restaurants . Welcomed patrons to front desk and engaged in friendly conversations while conducting check

Last updated on April 28 2020 Resume Score: 80%

Hotel Front Desk Agent

Interstate Hotels & Resorts Hollywood,Florida

Summary Energetic Front Desk agent with more than 2 years of experience helping guests . Skills Problem - solving skills Time management Work History 02/2017 to Current Hotel Front Desk Agent Interstate Hotels...to correct personnel . Provided guests with above - and - beyond service , including making reservations . Greeted guests at front desk and engaged in pleasant conversations while managing check - in...bed sheets , towels , and trash from rooms to ensure housekeepers productivity . Worked with front desk to respond promptly to all guest requests . Assigned housekeeping staff to specific shifts and

Last updated on January 12 2020 Resume Score: 80%

Hotel Front Desk Agent

Country Inn & Suites Madisonville,Louisiana

operations , product , promotions and orders . Work Experience 01/2014 to Current Hotel Front Desk Agent Country Inn & Suites - Covington , LA Processed guest payments for room charges ...ic customer service/telesales representative with in - depth knowledge of sales , account management and training . Dedicated Customer Service Representative motivated to maintain customer satisfaction...Telephone inquiries specialist Accomplishments Customer Service Researched , calmed and rapidly resolved client conflicts to prevent loss of key accounts . Customer Interface Greeted customers upon entrance

Last updated on June 04 2016 Resume Score: 80%

Hotel Front Desk Agent

MGM Resorts International Long Beach,California

Managed logistical operations on military supply and vehicle maintenance . Experience Hotel Front Desk Agent Jun 2016 to Dec 2016 MGM Resorts International － Las Vegas , NV Implemented high - impact...Sprint Customer Service Agent Jul 2006 to Dec 2009 Affiliated Computer Services － Nashville , NV Placed high volume inbound and outbound calls . Resolved customer issues through quality customer satisfaction...public relations representative for the hotel . Processed guest payments for room charges , food and beverage charges and phone charges . Managed quality communication , customer support and room

Last updated on April 20 2017 Resume Score: 80%

Hotel Front Desk Agent

Hampton Inn closest to Universal Studios Columbia,South Carolina

Inventory management Team management Problem resolution Organization Supervision Customer service Experience Hotel Front Desk Agent | 10/2016 to Current Hampton Inn closest to Universal Studios - Orlando...Summary Polite and accommodating front desk agent , supervisor , cashier bringing 9 - year background in hospitality , retail and leadership settings . Accustomed to working with guests , families...local tourism . Answered phones , responded to customer inquiries and transferred calls to appropriate staff members . Welcomed patrons to front desk and engaged in friendly conversations while conducting

Last updated on August 02 2020 Resume Score: 80%

Hotel Front Desk Agent

Hampton inn and suites Houston,Texas

techniques Planning and coordination Project organization Effective planning Experience Hotel Front Desk Agent , Hampton inn and suites , July 2019 - October 2019 Houston , TX Provided property details...skills . Remarkable cashier providing superior level of customer service to guests and prospective guests . Proven ability to run effective front desk tasks , keep customers satisfied and resolve any conflicts...by 100% . Managed all front desk operations for busy high - volume hotel . Monitored safety , health and sanitation processes throughout all areas and enforced rules to promote security and safety

Last updated on May 21 2020 Resume Score: 80%

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