Customer Engagement Specialist
Boeing Defense, Space & Security Saint Louis,Missouri
l Experience 12/2013 to Current Customer Engagement Specialist Boeing Defense , Space & Security - Saint Louis , Missouri Plans , leads and coordinates key customer visits and events both domestically...to improve and develop best practices and process improvement 08/2009 to 12/2013 Trade Control Specialist Boeing Defense , Space & Security - Saint Louis , Missouri Developed and obtained export licensing...licensing through coordination with key stakeholders , which allowed for successful marketing and customer support for Boeing Defense , Space & Security (BDS) programs . Developed strategic enterprise
Customer Engagement Specialist
connextions Cranston,Rhode Island
Exceptional workflow management Adheres to customer service procedures Strong problem solving aptitude Persuasive speaker Work History Customer Engagement Specialist August 2013 to Current connextions -...and outbound customer calls . Gathered and verified all required customer information for tracking purposes . Met or exceeded service and quality standards every review period . Customer Service Rep...volume of inbound and outbound customer calls . Answered a constant flow of customer calls with up to 44 calls in queue per minute . Addressed and resolved customer product complaints empathetically
Customer Engagement Specialist
Concentrix Lynchburg,Virginia
communication Customer Relations Good listening skills Technical Support Money handling abilities POS systems expert Work History September 2020 - Current Customer Engagement Specialist | Concentrix...payments or investigating identity theft . Monitored customer behaviors and upheld strict protocols to prevent theft of assets . Placed orders for customer checks and verified starting numbers . Assisted...cards and issued new credentials . Provided customer records on demand , including account statements and copies of checks . Built and strengthened customer relationships by leveraging excellent interpersonal
Customer Engagement Specialist
TireHub Riverview,Florida
Experience Tire Hub | Tampa , FL Customer Engagement Specialist 07/2018 - Current Managed needs of customers in busy fast pace environment alongside team of 2 other customer relations professionals . Assisted...work areas clean and organized . Whites' Lawncare | Riverview , FL Lawn Specialist 01/2005 - 03/2007 Provided each customer with dedicated service and assistance to build positive relationships and...relationships with new customer prospects or referrals . Coordinate with our logistics teammates to carry out customer requests . Delivered high level of service and support to each customer , paving way for
Customer Engagement Specialist
Constant Contact Loveland,Colorado
Work History January 2014 - Current Customer Engagement Specialist | Constant Contact | Loveland , Colorado Acting as a first point of contact for customer inquiries via telephone . Independently...customer's experience with using Constant Contact . June 2011 - September 2013 Tax Verification Specialist | Kroll Factual Data | Loveland , Colorado Received a high volume of electronic tax verification...2011 - June 2013 Customer Service Representative | Bare Escentuals | Fort Collins , Colorado Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and
Customer Engagement Specialist
Constant Contact Townsend,Massachusetts
Software Customer service expert Knowledgeable in Mac systems Skilled multi - tasker Salesforce Share Point HTML , CSSCustomer Training Peer Mentoring Work History Customer Engagement Specialist 03/2012...Professional Summary Support specialist with strong customer service skills , experience with troubleshooting customers issues and leaving them delighted with their experience . Skills Analytical and...tools . Followed up with clients to ensure optimal customer satisfaction . Conducted research to address customer concerns . Maintained and updated customer service database . Enthusiastically participated
Security Guard
Servexo Security Inglewood,California
Monitored and authorized entrance and departure of employees , visitors and other persons . Customer Engagement Specialist | Metro Link - Alameda , CA | 09/2015 - 02/2016 Delivered fast , friendly and...to securing the nation's borders through vigilance and expert security implementation . Skills Customer relations Computer - savvy Communication skills Organizational strengths Excellent multi - tasker... accepted payments , reviewed tickets and directed to facility locations . Collaborated with customer service team members to assist with product information and provide outstanding service . Education
Corporate Strategic Specialist and Business Dev
PT Intraco Penta Tbk Cecil,Pennsylvania
Homegrown Inc - Customer Engagement Specialist Seattle , WASHINGTON (WA) 01/2019 - 04/2019 Serving customer with attentive , fun , friendly , and quick service to improve customer satisfaction . ...Business development and planning Market Analysis Campaign management Market trends knowledge Customer engagement Fluent in English and Bahasa Indonesia Strategic Planning Proficient in Microsoft Power Point...Corporate Strategic Specialist and Business Dev Cakung , Jakarta Timur 02/2020 - Current • Coordinating and monitoring partnership agreement with Tokopedia by giving 0 . 8% incentives to customer for a minimum
Photography Assistant
Aaron Huniu Photography San Diego,California
Addressed all personnel issues promptly and professionally . 10/2016 to Current Customer Engagement Specialist / Social Media Marketer Lu La Roe Noel Rees – San Diego , CA Built online business...experience in fast - paced and detail oriented positions . Experienced in customer relations and troubleshooting customer concerns . Effective time manager with ability to multi - task and prioritize...demeanor Exceptional customer service Strong communication skills Highly organized Quick learner Flexible schedule Highly observant Thrives under pressure Effective multi - tasker Customer - focused Adapt
KANA Agent
Delta Air Lines Smyrna,Georgia
customers though email to solve their needs using the KANA system . 01/2014 to 06/2014 Customer Engagement Specialist Delta Air Lines - Atlanta , GA Sell a range of travel related services including car...organized Communications Specialist . Areas of expertise include print and traffic production , project management . Wide - ranging background in marketing , communications , customer service , public relations...from traffic and production . 03/2002 to 07/2005 Wealth Management Specialist Sun Trust Bank - Atlanta , GA Provided high customer service to new and existing wealthy clients with assets above $ 500K
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