Customer Care Agent

Sprint PCS North Las Vegas,Nevada

line phone talent Experience Customer Care Agent February 2003 to May 2005 Sprint PCS － Las Vegas , NV Described product to customers and accurately explained details and care of merchandise . Answered an...am a qualified Customer Service Agent with 6+ years in fast - paced customer service and call center environment . Personable and professional under pressure . I am a motivated customer service specialist...Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently . Providing ultimate hair care and promoting and providing hair care products as needed

Customer Care Agent

Digicel Jamaica Limited Fort Lauderdale,Florida

day Brunch Work Experience Digicel Jamaica Limited April 2009 to May 2013 Customer Care Agent Kingston , Jamaica assist customer in resolving technical and non - technical issues , also provide i...performance driven and extremely reliable . Core Strengths Excellent customer service skills Consistently achieving high customer care service level Highly motivated and Energetic Experienced with microsoft...Victoria Mutual Bldg Society June 2007 to March 2009 Accounting/Customer Care Clerk Kingston , Jamaica assist with updating customer accounts , bank reconciliation , perform research of lost and dormant

customer care agent

Concentrix Greenville,South Carolina

data entry and customer service . Work Experience customer care agent 12/2015 to 07/2016 Concentrix Greenville , SC Provided accurate and appropriate information in response to customer inquiries . Answer...payments from college students . Customer Care Agent 12/2009 to 06/2011 Samsung Greenville , SC Provided accurate and appropriate information in response to customer inquiries . Technical support for...calls to appropriate individuals . Customer Service Representatives . Provided accurate and appropriate information in response to customer inquiries . Addressed customer service inquiries in a timely and

Customer Care Agent

Ltd commodities Kenosha,Wisconsin

Work Experience Ltd commodities Racine , IL Customer Care Agent 02/2015 to 07/2015 Take inbound calls to handle customer account maintenance , handle customer orders , cancel orders , replace orders ...customers via - ups or postal service . Accomplishments Advanced from order entry to customer care and billing agent in first two weeks . Khols Racine , wi cashier (seasonal)) 12/2014 to 01/2015 Managing...communication , Conflict resolution , Clientrelations , Excellent Customer Service , customer service , Customer Service Skills , Customer care , Data Entry , decision making , Dependable , email , forms

Customer Care Agent

Etisalat Flushing,New York

can best utilize my skills and capabilities in a full - time job . Skills Work History Customer Care Agent May 2008 Receiving calls from customers . Handling customer's request and complaint . Reporting...Technical Support to solve customer compliant or request on the spot . Reporting the customer's inquiry with the new products , rate plans and new promotions . Customer Service Representative Receiving...Receiving calls from customers . Handel the customer in order to reserve [cinema , restaurants , etc . ] . Informing the customer with the data for [cinema's , hospitals , restaurants

At Home Customer Care Agent

West Corporation Council Bluffs,Iowa

team member Skills 50 WPM typing speed Customer service - oriented Multi - line phone proficiency Attention to detail Filing Work History At Home Customer Care Agent , 12/2010 to 08/2012 West Corporation...Addressed and resolved customer product complaints empathetically and professionally . Gathered and verified all required customer information for tracking purposes . Mastery of customer service management...databases . Defused volatile customer situations calmly and courteously . Accurately documented , researched and resolved customer service issues . Referred unresolved customer grievances to designated

Customer Care Agent

Southern Glazers Wine And Spirits Lakeland,Florida

on customer satisfaction Skilled multi - tasker Inbound Customer Service Money handling abilities Multi - line phone talent Account management Complaint resolution Work History Customer Care Agent , 05/2019...support . Eliminated inefficiencies by educating and training new employees on best practices and customer care procedures . Assisted call - in customers with questions and orders . Manager , 09/2010 to...friendly and polite approach to ensure excellent customer service . Extended customer subscriptions , offering discounts and promotions to ensure high customer retention rates . Confirmed that appropriate

Customer Care Agent

Southern Glazers Wine And Spirits Lakeland,Florida

Lakeland , FL Customer Care Agent 05/2019 - Current Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions . Defused customer concerns...support . Eliminated inefficiencies by educating and training new employees on best practices and customer care procedures . Assisted call - in customers with questions and orders . Mc Donalds | Lakeland...friendly and polite approach to ensure excellent customer service . Extended customer subscriptions , offering discounts and promotions to ensure high customer retention rates . Confirmed that appropriate

Intermodal Appointment Specialist

JB Hunt Transport Fayetteville,Arkansas

as documentation . Schedule on average 0600 - 0800 appointments weekly with JB Hunt Host Customer Care Agent 09/2014 to Current Walmart Call Center – 1201 SE Moberly LN , Bentonville , AR 72712 Completes... Answers an average of 75 calls per day by addressing customer inquiries and solve problems to satisfy each customer Meet each Walmart customer needs on case by case basis Carhop 06/2011 to 05/2014 Sonic...72703 Meet the wants and needs of the customer Recommend , select and locate merchandise similar to or exactly what the customer needs and desires Ensure the customer is satisfied with every part of their

Call-Center Representative

United Health Care Long Beach,California

2011 to May 2013 Customer Care Agent Long Beach , CA Making reservations for transportation to Catalina Island . Ensuring customer information and payment is accurate . Observing customer demands , and...database and verified , edited and modified members' information . Work Experience United Health Care June 2013 to February 2014 Call - Center Representative Buena Park , CA In - bound call center assisting...Career Overview Enthusiastic Customer Service , and Call - Center Representative with in - depth knowledge of sales , account management and training . Core Strengths Active listening skills Sharp problem