Cox Communications

Omaha,Nebraska

Development Staff Management Cultural awareness Conflict resolution Work History 06/2018 to 07/2019 Cox Communications Express Employment Professionals , Omaha , NE Diagnosed and document customer...policies and procedures , Expanded national client list with development of customized communications strategies , Troubleshooting customer issues Upgraded packages Assisted with billing

Cox Communications

Omaha,Nebraska

Development Staff Management Cultural awareness Conflict resolution Work History 06/2018 to 07/2019 Cox Communications Express Employment Professionals , Omaha , NE Diagnosed and document customer ... policies and procedures , Expanded national client list with development of customized communications strategies , Troubleshooting customer issues Upgraded packages Assisted with billing questions

Field Network Technician III

Cox Communications Yukon,Oklahoma

peers . Various Cox Communications vendors | Oklahoma City , Oklahoma Cox Communications Contractor 10/2001 - 11/2005 From 2001 to 2005 I worked for many different Cox Communications Contractors . ...vely Maintenance & Repair Experience Cox Communications | Oklahoma City , Oklahoma Field Network Technician III 11/2005 - Current I came to Cox Communications in November of 2005 as a Field Service...I left the last contract company to take a position directly with Cox Communications to further advance my career in the communications industry . Telco Supply Co . | Sulphur , Oklahoma Structured

Field Technical Specialist/Technical Coordinator

Cox Communications Advance,North Carolina

resolution Work History 02/2008 to 10/2020 Field Technical Specialist/Technical Coordinator Cox Communications – San Diego , CA Reviewed technical documents and collaborated on customized design to achieve...external customers in fast - paced environment . 02/2000 to 02/2008 Expert Universal Tech Cox Communications – San Diego , CA Used hand and power equipment for hoisting , measuring , testing and drilling...resolve discrepancies and create effective solutions . 02/1998 to 01/2000 Business Services Tech Cox Communications – San Diego , CA Provided primary customer support to internal and external customers in fast

Field Technical Specialist/Technical Coordinator

Cox Communications Advance,North Carolina

Technical Services Work History 02/2008 to Current Field Technical Specialist/Technical Coordinator Cox Communications – San Diego , CA Reviewed technical documents and collaborated on customized design to achieve...external customers in fast - paced environment . 02/2000 to 02/2008 Expert Universal Tech Cox Communications – San Diego , CA Used hand and power equipment for hoisting , measuring , testing and drilling...resolve discrepancies and create effective solutions . 02/1998 to 01/2000 Business Services Tech Cox Communications – San Diego , CA Provided primary customer support to internal and external customers in fast

Cox Business Hi-Cap Technician

Cox Communications Goodyear,Arizona

Excellent problem solver Responsible and reliable Experience 12/2008 - 02/2013 Cox Communications － Phoenix , AZ Cox Business Hi - Cap Technician Installed , diagnosed and repaired coax and Category...detail and is diligent and focused to job at hand . Accomplishments 16 years experience with Cox Communications . During tenure named as top technician (red hat) 2 times . First 3 product commercial technician...procedures for commercial products as well as all mentor responsibilities . 12/2007 - 12/2008 Cox Communications － Phoenix , AZ Commercial Outside Plant Engineer Conducted field site surveys of coax plant

Construction Support Administrator

Sun City,Arizona

drive forward progress of project , 04/2019 , 12/2019 Supervisor Technical Support Cox Communications , Phoenix , 85027 Provides leadership and vision to develop a strong retention/sales...technology needs , Other duties as assigned , 10/2016 , 04/2019 Performance Coach Cox Communications , Phoenix , Az • Coached and developed Customer Support Agents through one on one..., Current Construction Support Administrator Wiverse , Scottsdale , AZ On behalf of Cox , maintains relationships with boundary partners to ensure timely and accurate invoicing and

Tier 2 Supervisor

Cox Communications Omaha,Nebraska

help my team be ready for their next step in their Cox careers Tier 1 Technical support representative/mentor , 04/2006 - 01/2012 Cox Communications - Omaha , NE Technical support for Telephone ,...tool access for all new hires in tier 2 . Experience Tier 2 Supervisor , 05/2013 - Current Cox Communications - Omaha , NE I have been instrumental in the hiring and on boarding and development of all...tools and processes for contour 2 . tier 1 technical support supervisor , 01/2012 - 06/2013 Cox Communications - Omaha , NE Interview and on board and develop tier 1 technical support representatives

Associate Engineer

QuEST Global Las Vegas,Nevada

services personnel to receive orders , direct activities and communicate instructions . Cox Communications - Digital Specialty Contact Specialist Las Vegas , Nevada 12/2018 - 09/2019 Full time... services personnel to receive orders , direct activities and communicate instructions . Cox Communications - Inbound Sales Representative Las Vegas , NV 06/2016 - 12/2018 Full time - 40 hours

Enrollment Services Manager

Ashford University San Diego,California

track product success . Provide ongoing activity and sales reports to the leadership team . Cox Communications October 2006 to November 2008 Inbound/Outbound Sales Manager San Diego , CA Managed 20 - 30...customer service approach . Conducted quarterly trainings on up - selling and booking packages Cox Communications March 1994 to February 2003 Sales Manager Las Vegas , CA Organized weekly sales reports for