136 resumes matching Call Center Customer Service Representative Resume Samples

Call Center Customer Service Representative

Convergys Tucson,Arizona

2014 Call Center Customer Service Representative Tucson , AZ Responsibilities Assist customers with filling medications and providing the with a smiling face and great attitude and customer service skill...unusual customer requests Addressed customer service inquiries in a timely and accurate fashion . Maintained up - to - date records at all times . Developed effective relationships with all call center departments...were made to improve customer satisfaction . Properly directed inbound calls in phone queues to improve call flow Collected customer feedback and made process changes to exceed customer satisfaction goals

Last updated on February 23 2015 Resume Score: 90%

Call Center Customer Service Representative

Vectors Marketing Las Vegas,Nevada

Vectors Marketing Call Center Customer Service Representative | Las Vegas , NV 04/2019 to 08/2020 Implemented services to assist company in maintaining exceptional client service ratings on external...provide superior customer service and excellent care . Skills Account management Call center operations Membership renewals Data entry Training and Development Database maintenance Customer support Payment...polite , professional demeanor to resolve customer issues and maximize satisfaction . Experienced in exceeding performance goals in fast - paced call center environments . Trained in connecting with

Last updated on December 28 2020 Resume Score: 80%

Call Center Customer Service Representative

T-Mobile US Inc. Springfield,Missouri

d , MO Call Center Customer Service Representative 05/2016 - Current Delivered fast , friendly and knowledgeable service for routine questions and service complaints . Evaluated customer account ...Membership renewals Call center operations Account management Data entry Training and Development Customer support Payment processing System documentation Customer communications Providing customer support Performance...monitoring Professional telephone voice Call center experience Call documentation skills Training experience Interpersonal skills Inbound phone call management Call control skills Technical troubleshooting

Last updated on December 18 2020 Resume Score: 80%

Call Center Customer Service Representative

Signal Inc. Omaha,Nebraska

Work History Call Center Customer Service Representative , 05/2020 to 09/2020 Signal Inc . - Lincoln , NE Reached out to customers after completed sales to suggest additional service or product purchases...completion , and access to services . Call Center Customer Service Representative , 09/2019 to 07/2020 Alorica - Omaha , NE Maintained accurate and current customer account data with manual forms processing...Appraisals Appointment Setting Billing Inquiries Customer Accounts Management Prospecting Clients Account Closing Product Sales Call center operations Customer Relationship Management Inbound phone calls Brand

Last updated on December 03 2020 Resume Score: 80%

Call Center Customer Service Representative

Alorica San Antonio,Texas

October 2020 to November 2020 Call Center Customer Service Representative Universal City , TX Implemented services to assist company in maintaining exceptional client service ratings on external audits ...results for customers and employers alike . Skills Call center operations Membership renewals Account management Database maintenance Payment processing Customer support Data entry Communicating with clients...productivity by establishing and monitoring customer care performance indicators , service level metrics and goal achievement . Organized and managed sales center hiring , training and employee scheduling

Last updated on December 01 2020 Resume Score: 80%

Call Center Customer Service Representative

Verizon Wireless Beltsville,Maryland

History Verizon Wireless - Call Center Customer Service Representative Baltimore , MD 06/2018 - 03/2020 Achieved and consistently exceeded revenue quota through product and service promotion during routine...Scheduling Invoicing Due Diligence Customer Complaint Resolution Service Level Agreements New Product Information Call Volume Analysis Quality Management Billing Inquiries Customer Accounts Management Prospecting...team success . Polite and professional customer care representative successful in applying strong communication and problem resolution skills to each customer issue . Solid history of surpassing productivity

Last updated on December 01 2020 Resume Score: 80%

Call Center Customer Service Representative

Kelly Services Lane,South Carolina

n skills , offering refunds as last resort to maintain customer satisfaction . 06/2016 to 09/2016 Call Center Customer Service Representative IQor Inc . | North Charleston , South Carolina Adhered...incoming calls in busy , fast - paced global call center . 08/2015 to 11/2015 Call Center Representative Sykes Enterprises Inc . | Kingstree , SC Entered customer interaction details in Software to track...meet fast - paced call center demands . Described and explained details about over Number Product or Service options to inform customers and guide purchasing decisions . Resolved customer complaints and

Last updated on August 26 2020 Resume Score: 80%

Call Center Customer Service Representative

Home Depot Douglasville,Georgia

to diverse groups Call center operations Customer support Membership renewals Data entry Payment processing Database maintenance Documentation and reporting Customer service Customer relations Technologically...savvy Call center experience Account management In - store support Credit card payment processing Inbound and outbound calling Experience Home Depot | Kennesaw , GA Call Center Customer Service Repr...satisfaction . Experienced in exceeding performance goals in fast - paced call center environments . Trained in connecting with customers to build positive relationships and strengthen loyalty . Skills

Last updated on August 05 2020 Resume Score: 80%

Call Center Customer Service Representative

connected van lines Hollywood,Florida

solutions . Experience Call Center Customer Service Representative connected van lines | Fort Lawn , SC 12/2019 - 04/2020 Helped company maintain exceptional client service ratings on external audits...Skills Call center operations Payment processing Customer support Data entry Store maintenance Conflict mediation Quality assurance controls Customer service In - store support High - energy attitude Business...polite , professional demeanor to resolve customer issues and maximize satisfaction . Experienced in exceeding performance goals in fast - paced call center environments . Trained in connecting with

Last updated on July 15 2020 Resume Score: 80%

Call Center Customer Service Representative

Lafayette,Louisiana

on Order fulfillment Telecommunications Customer Contact Service recommendations Call center operations Work History Call Center Customer Service Representative , 03/2018 to 05/2020 Coolray Heating... Skillful in building long , lasting , loyal customer relationships , Professional Call Center Customer Service Representative committed to providing courteous , prompt , detailed...meet fast , paced call center demands Resolved customer complaints and addressed emergency requests and needs Call Center Representative , 02/2016 to 11/2018 AT&T Center – Lafayette , LA

Last updated on June 04 2020 Resume Score: 80%

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