Advanced Repair Agent

Geek Squad Broadview Heights,Ohio

methodology and drove J2EE training . Work Experience Advanced Repair Agent Feb 2014 to Aug 2015 Geek Squad | Best Buy － Akron , OH As a Repair Agent , work "behind the scenes" with a team of four agents...wide range of software and hardware issues ; Promoted within six months of employment to an Advanced Repair Agent ; . Worked with clients to analyze computing and network needs and installed appropriate...client requests as an Operations Agent ; Orchestrated shipping and receiving clients' devices to and from our corporate service center ; . Started as a Consultation Agent , working directly with clients

Advanced Repair Agent

Best Buy Co Inc. Wappingers Falls,New York

Professional Summary Efficient Advanced Repair Agent providing professional and timely support for all current job role operating systems . Adept at troubleshooting various hardware and software problems...Coordination Training solutions development New hire on - boarding Time management Work History Advanced Repair Agent / / Best Buy Co Inc . - Poughkeepsie , NY / 02 . 2017 - Current Assembled , maintained...documentation to complete equipment maintenance and repair . Completed all repair projects on time and under budget , resulting in decrease of repair turn times and increase in client satisfaction . Worked

Advanced Repair Agent

Geek Squad/Best Buy New Haven,Connecticut

- motivated Superior organizational skills Highly dependable Eager to learn Work History Advanced Repair Agent 02/2014 to Current Geek Squad/Best Buy – North Haven , CT Implemented company policies...connections in the home/business . Worked with TCP/IP , IPV 4/6 , DNS . Consultation Agent 09/2013 to 02/2014 Geek Squad/Best Buy – North Haven , CT Installed system software , including... looking to obtain the position of Support Technician 1 with PFP .   Skills Desktop and laptop repair Expert in mac/pc Familiar with linux Data backup/transfer Excellent diagnostic skills Interpersonal

Advanced Repair Agent

Doylestown,Ohio

rded MVP of Geek Squad for quality repair , customer satisfaction , and consistently maintaining client data privacy , Work Experience Advanced Repair Agent Jun 2009 to Jun 2013 Best Buy , Geek...Training Actively mentored , trained and supervised new employees to improve troubleshooting and repair skills , Productivity  Consistently met and exceeded standards for productivity , delivering...Career Overview Technically , advanced information technology specialist successful in hardware applications , software administration , and data communications , Qualifications CISCO Certified

Advanced Repair Agent

Best Buy, Geek Squad Henrico,Virginia

Batch , and Shell . Work History Advanced Repair Agent , 07/2016 to Current Best Buy , Geek...with utmost accuracy and met their definition of "fixed" .   Consultation Agent , 08/2015 to 07/2016 Best Buy , Geek Squad –...and accurately diagnose , troubleshoot , and repair hardware . Capable of configuring , diagnosing

Geek Squad Advanced Repair Agent

Geek Squad (Best Buy) Erie,Pennsylvania

management by becoming proficient in using and troubleshooting Mac OS X . Experience Geek Squad Advanced Repair Agent May 2009 to May 2012 Geek Squad (Best Buy) － Erie , PA Displayed courtesy and strong int...Support Representative with 3 years in both technical repair and customer support roles . Skilled in effectively identifying problems using advanced troubleshooting skills acquired in classes leading to...ion : Computer Repair , 2005 Bollman Technical Education Center － Thornton , PA , USA Coursework in Hardware Repair & Troubleshooting , Virus Removal , Operating System Repair , and Basic Networking

LMS Administrator

Milestone Technologies Pleasanton,California

the spot . Helped plan and run multiple Black Friday weekends . February 2010 to July 2013 ADVANCED REPAIR AGENT Geek Squad Dublin , CA Resolved computer hardware and software , printing , installation...Summary Customer support professional who has advanced quickly in all positions . Ambitious and a quick learner willing to dig into the details to solve a problem . Independent with the ability to work

Double Agent - Covert

Saratoga Springs,New York

trained him when he first took over the Full , Time CA position , 05/2015 to Current Advanced Repair Agent Saratoga Springs , NY Helped take a Que which typically sat around 12 , 14 days down...Reached revenue goals of 120 , 150% for the eighteen months I was a Counter Agent , Experience 11/2015 to Current Double Agent , Covert Geek Squad － Saratoga Springs , NY Set up , tested and...respectably , Helped various aspects of the precinct while being a Counter Agent , I was able to help the Operation Agent with much of there responsibilities , I would do a majority of the shipping

iOS Technical Chat Advisor

Apple Corporate Katy,Texas

they are released Continue to follow policies and schedule adherence while working from home Advanced Repair Agent Feb 2013 to Mar 2015 Best Buy - Houston , TX Met with clients to diagnose their computers...service issues in a timely manner . Computer Repair Technician with 10+ years in technical and customer support roles . Effectively identifies problems using advanced troubleshooting skills . Highlights A...95% of client's computers in one day Achieved top turnaround time in the District . Top Geek Squad Agent Removed Malware , Spyware , viruses and bloatware Upgraded computers , and performed backup(s)

Broadcast Engineer

KCWY-DT Casper,Wyoming

Managed individual productivity and coached as needed . Advanced Repair Agent Jan 2012 to Apr 2013 Geek Squad － Casper , WY Advanced Repair Agents quickly and accurately diagnose technology issues and...ts Managed a retail team that over - achieved all goals . Worked with customers to diagnose and repair their technology issues . Installed , commissioned and maintained servers , computers , network