wrecker resume example with 7+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Business-conscious individual offering over three years working as Assistant Store Manager in Retail sector. Focused, enthusiastic and offering highly effective skills in client rapport. Demonstrating sound judgement and extensive knowledge of employee coaching and mentoring.
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Dodge's – Foley, AL
- Maintained safe driving habits to protect property and general public on roadways.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
- Picked up clients or vehicles and drove property to specified receiving agency or location.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Applied defensive driving and safety techniques to prevent accidents.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
Kaiser Permanente – Anaheim, CA
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Built proactive and productive relationships with business agents to maintain operational efficiency.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
McDonald's – City, STATE
- Worked closely with sales associates to complete tasks.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Performed opening and closing duties as part of management team and handled cash management.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Utilized excellent math skills to maintain accurate inventory levels.
- Assigned tasks based on operational needs and individual strengths.
- Trained employees on proper and safe use of equipment and tools.
Tupelo High School - Tupelo, MS
- Consistently maintained high customer satisfaction ratings.
- Led team to achieve high up-sell percentage, earning recognition from upper management and financial reward.
- Negotiated with vendors to unsure an appropriate amount of backstock and constant full shelves.
- Promoted from associate to Assistant Manager, in less than 12-months
I have always enjoyed customer relations. I strive to make sure that any customer I come into contact with has the best interaction possible and is able to walk away with a smile. As a manager I have been responsible for not only ensuring that any customer we have is a repeat customer but also that any employee in the situation not only treats the customer with the utmost respect but is also shown respect by their coworkers and the customers themselves.
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Resume Overview
School Attended
- Tupelo High School
Job Titles Held:
- Wrecker
- Assistant Store Manager
- Department Manager
Degrees
- High School Diploma
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