workflow planner resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, including pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Forklift Operation
  • Repair
  • Order Picking and Processing
  • Materials Handling
  • Production Scheduling
  • Logging Paperwork
  • Material Inventory
  • Heavy Industrial Equipment
  • Production Reporting
  • Overhead Crane Operator Training
  • Team Player
  • Shipping and receiving expert
  • Safety standards and protocol
  • Trainer
  • Pallet Jack Operation
  • Warehouse operations
  • Workflow coordination
  • Workflow planning
  • Workflow scheduling
  • Workflow Modeling
  • Facility workflow
  • Prioritizing workflows
  • Workflow support
Americus Sumter High School Americus, GA Expected in 05/2008 High School Diploma : - GPA :
  • Sit Down ForkLift (3 years)
  • CHERRY PICKER (4 years)
  • PALLET JACK (2 years)
  • REACH TRUCK (4 years)
  • RF Scanner Shipping
Work History
Macy's, Inc. - Workflow Planner
Glen Burnie, MD, 09/2022 - Current
  • Coordinated with clients and vendors to determine project scope and define timelines for completion.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Generated documentation and information required for customer shipments.
  • Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Defined clear targets and objectives and communicated to other team members.
  • Communicated with team members to enforce deadlines and quality standards.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
Hni - Forklift Trainer/Tasker
Omaha, NE, 05/2017 - 09/2022
  • Train new hires on Raymond Reach lift, Hyster sit-down lift, Raymond cherry picker, Raymond pallet jack.
  • Load,case picking,or operate the battery charging station.
  • Fill in periodically as a workflow planner/tasker for case pick and pull-down.
  • Use strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Transport goods between warehouse locations according to shipment and storage needs.
  • Boost team efficiency by moving materials with forklifts, cranes and other equipment.
  • Change out forklift batteries and connected batteries to battery charger.
  • Verify functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Rooms To Go Warehouse - Warehouse Associate
City, STATE, 01/2016 - 05/2017
  • Wrapped pallets in shrink wrap prior to loading.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Compared received packages against shipping documents.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Container Marketing Inc. - Upholsterer
City, STATE, 08/2010 - 01/2016
  • Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
  • Measured, cut and sewed materials to fit specifications.
  • Padded seats and arms with batting and cardboard.
  • Stretched and tacked fabric into place.
  • Built containers and packed parts in accordance with detailed packing specifications.
  • Received and processed both written and verbal instructions, prints and work orders.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

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Resume Overview

School Attended

  • Americus Sumter High School

Job Titles Held:

  • Workflow Planner
  • Forklift Trainer/Tasker
  • Warehouse Associate
  • Upholsterer


  • High School Diploma

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