Dedicated and focused worker's compensation insurance technician and manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Currently produce quotes for small accounts seeking worker's compensation insurance. Also update account information and process midterm payroll audits.
Worked in the testing department. In this department I graded and assisted customers with their testing on the computer system (AKT). Also printed out temporary licenses, interim licenses, and provisional licenses.Before working in testing I operated the camera. In this department I took photographs of customers for their drivers licenses or ID cards. Also keyed customer's applications into the computer system (EASE), received all forms of payments, and administered vision exams.I was certified to verify fraud identity documents and give secondary signatures to my coworkers.
Operating radio, automated telephone, and computer-related equipment to receive, transmit, and record information; dispatching appropriate personnel and resources such as officer, emergency equipment, allied agencies, etc.; screening incoming calls from officers, public, media, and other allied agencies and taking appropriate action; receiving and handling 911 calls; receiving and handling calls from citizens who are difficult to communicate with (e.g., upset, abusive, intoxicated, suicidal, very young/old, or speech-impaired); querying specialized law enforcement databases for information; communicating with personnel of other agencies to obtain and disseminate information; monitoring and responding to field units and allied agencies; providing information to field units; disseminating information and advice to the public; briefing oncoming dispatcher; and processing reports and records.
Draft meeting agendas, supply advance materials and execute follow-up for meetings and team conferences.Design electronic file systems and maintain electronic and paper files.Maintain an up-to-date department organizational chart.Make copies, send faxes and handle all incoming and outgoing correspondence.Facilitate working relationships with building management.Post open positions on company and social media websites.Create weekly and monthly reports and presentations. Manage the day-to-day calendar for the company's senior director. Receive and screen a high volume of internal and external communications, including email and mail. Manage daily office operations. Create and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Started working on the Out to Court desk, I would receive court subpoenas for inmates. I would notify the inmate to confirm if he wanted to attend (child custody cases). I would advise the housing officer of the dates of the court hearing and prepare all legal paperwork for transfer of inmate to the assigned court hearing. I would keep contact of agency housing inmate while out to court and prepare receiving of inmate when court has been completed. Next desk I was assigned was the Release Program Study (RPS) desk in which I would contact parole regions months prior to inmate release to work alongside the parole office to have inmate assigned a parole unit and officer. I would make sure that inmate had all criteria needed upon release i.e. substance abuse out patient information, shelter information, and outreach programs to help inmate merge back into society. I would advise parole agent of release and be the liaison between the parole agent and the state prison.
Processed, maintained, and controlled inmate, and parolee records.
In accordance with State laws, rules, regulations, and departmental policies. Respond to inquiries from departmental staff, Board of Parole Hearings, law enforcement agencies, Federal and other state correctional departments, inmates, parolees families, and public members requesting confidential information. Enter inmate, or parolee data in an automated system and ensure accurate data entry, assemble, prepare, and review inmate, or parolee files. Query a database for specific information on the location of an inmate, or parolee. Filed a variety of documents in the inmate, or parolee file including medical, psychiatric, and related records, appeals, legal documents, Board of Parole Hearings, and Administrative Committee actions and reports; type a variety of forms and documents, reports, letters, correspondence, and discharge documentation; prepare paperwork and transfers. Worked several desks in records office: Intake, Paroles, Transfer, and Notice and Registration. I answered phones and calculated gate funds for paroling inmates. Used operating systems, CLETS, SOMS, ERMS, OBIS, ARDTS, Microsoft word, and outlook.
Answer phones and respond to customer requests. Input customer orders in computer system. Provide customers with product and service information. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer system. Follow-up on customer inquires not immediately resolved. Complete call logs and reports. Research billing issues, research misapplied payments. Recognize, document and alert the supervisor of trends in customer calls. Recommend process improvements. Call mortgagors and reminded them when their payments due dates, set up appointments for inspections. Answered any questions the mortgagors, inspectors, or borrowers had to ask. Promoted to state coordinator in which I would schedule inspection for the contractor and was liaison between the business and the contractor. Once inspections were completed and approved I would issue payments to contractors. I logged in work hours and confirmed time it took to complete their jobs. I would send out handouts of information for workmen's compensation. I verified employment from different agencies.
Monitor the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting.The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.
Companies Worked For:
Job Titles Held:
Where can I find a STATE COMPENSATION INSURANCE FUND Worker's Compensation Insurance Technician resume example in Loma Linda, California ?
This is an actual resume example of a Worker's Compensation Insurance Technician who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.