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worker resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Skilled at operating with little oversight to complete tasks efficiently. Familiar with housekeeping, restocking and equipment operation practices. Tech-savvy and collaborative with friendly nature and driven approach. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in english. Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management and market research. Exceptional negotiation and multitasking abilities.

Skills
  • Production Assistance
  • Customer Relations
  • Equipment Operation
  • Loading and Unloading Procedures
  • Maintenance Understanding
  • Inventory Stocking
  • Quantitative Skills
  • Experience in Leadership
  • Friendly, Positive Attitude
  • Working Collaboratively
  • Basic Math
  • Data Management
  • Problem Resolution
  • Training & Development
  • Conflict Resolution
  • Organizational Skills
  • Customer Service
  • Team Management
  • Relationship Building
  • People Skills
  • Critical Thinking
Experience
10/2021 to 12/2021 Worker Aimbridge Hospitality | Eugene, OR,
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Provided quality service to customers and associates inquiring about product availability or order status.
  • Greeted customers and offered immediate assistance.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
05/2021 to 05/2021 Stall Cleaner Eldorado Resorts, Inc. | Black Hawk, CO,
  • Followed safety protocols when operating tools and equipment.
  • Worked with owner to determine ranch needs.
  • Maintained equipment with preventive maintenance and repairs.
  • Cared for livestock and monitored health and living spaces.
  • Monitored grounds and reported damage or issues to supervisor before making repairs.
  • Provided water, food, vaccinations and healthcare for livestock.
  • Monitored livestock health and informed ranch manager of issues.
  • Reported malfunctioning equipment to support worker engagement and efficient remediation.
01/2021 to 05/2021 Hostess Beaver Creek Ski Resort | Beaver Creek, CO,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer, and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Communicated with event coordinators to verify accommodation capacity for larger parties.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
01/2016 to 01/2021 Shift Manager Consolidated Container Company Llc | Monroe Twin, NJ,
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Taught staff upselling techniques to meet revenue targets.
  • Documented receipts, employee hours, and inventory movement.
  • Reinforced rules to promote superior employee performance.
  • Coordinated shift workers for inventory receiving, auditing, and restocking.
  • Promoted products, increasing customer base and market share.
  • Directed employees through daily routines.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Handled customer complaints, questions and inquiries.
Education and Training
Expected in 06/2019 to to High School Diploma | Peoria Heights High School, Peoria Heights, IL, GPA:

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Resume Overview

School Attended

  • Peoria Heights High School

Job Titles Held:

  • Worker
  • Stall Cleaner
  • Hostess
  • Shift Manager

Degrees

  • High School Diploma

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