To obtain a position that will enable me to use my strong customer service skills, organizational skills, and ability to work well with people.
I did work study through KCTCS, at the Cabinet. I did customer reception, answered phones, kept staff assignment logs, dictated case notes, filed, mail distribution. Assisted clients in the office completing paper work and answering questions.
Received calls on an automated system with customers in attempts to collect on delinquent accounts. Worked with customers to develop payment plans while taking into consideration their financial situation. Utilized good customer service skills such as empathy and commutation skills in difficult conversations.
Took customer orders to purchase rubber stamps and related identification products. Input orders into computer system. Completed cost comparisons for products. Accounts receivable on past due customer accounts. Trained new employees on computer system and order intake. Customer reception and greeting. Shipment processing. Assisted salesmen with customer service related issues.
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