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WMS Analyst Resume Example

Resume Score: 70%

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WMS ANALYST
Career Overview

Interdisciplinary WMS Analyst with over 13 years HighJump experience and strong warehousing logistics knowledge. Proficient communicator, quality detail-orientation, analytical and problem-solver minded. Demonstrated ability to consistently perform.

Qualifications
  • End to end implementation experience
  • Effective communication skills
  • Strong background in warehousing
  • Strategic objective execution
  • Cross-functional team management
  • Project management
  • Staff training/development
  • Process improvement/implementation
  • Client account management
  • Client relations
  • Data troubleshooting and solving
  • Software testing and documentation
  • Maintain compliance standards
  • Microsoft Office
  • Familiar with RF devices
  • Strong collaborative skills
  • Basic SQL
  • Strong analytical and critical thinker
  • Hands-on and proactive
  • Diligent detail-orientation
Technical Skills
SkillsTotal YearsLast Used
 
HighJump 13 08/29/2016
Loftware Labeling 6 08/29/2016 
SQL Basics 5 08/29/2016 
SAP 308/29/2016
Spiceworks108/29/2016
LANDesk202/22/2015
Voice Picking102/22/2015
​
Work Experience
March 2015 to September 2016
Port Logistics GroupMira Loma, CAWMS AnalystQuiksilver hired Port Logistics as their 3PL.  Maintained exact same roles and responsibilities for Quiksilver, via Port Logistics.
November 2012 to February 2015
QuiksilverMira Loma, CAWMS Analyst
  • Prioritize, manage, and delegate all requests or issues from all departments and maintain in-depth documentation through 'LANDesk' with continuous communication on updates, fixes, changes, solutions, and closure
  • Monitor daily all SAP failed IDocs and resolve 100%
  • Monitor daily all ship confirm interfaces via WMS to SAP
  • Document Federal Trade Zone testing for upgrades/systematic additions/changes
  • Deploy updates/scripts to production servers from development servers
  • Create/update/design/promote UCC-128 labels, meeting 100% compliance standards, eliminating all chargebacks
  • Deploy UPS, USPS, and FedEx upgrades/changes
  • Responsible for developing and implementing voice picking with Vanguard Voice
  • Tracked, analyzed, and interpreted trends in ship confirmations between WMS and SAP
  • Documented SOP's
  • Conducted activity-based analysis of business processes and made recommendations based on results, leading to improved efficiency and productivity
  • Identified process boundaries and determined opportunities to automate processes and functions
  • Cross-trained and provided back-up for other WMS Analysts when needed
  • Met strict deadlines for priority WMS requests
  • Troubleshoot and resolve Internet connectivity and general software and hardware issues
  • Collaborated with the global team to resolve IT support cases
  • Provided onsite training
  • Coordinated with QA testers for end-to-end unit testing and post-production testing
  • Update/add locations, employees, menus
September 2008 to November 2012
Network Global Logistics (formerly Commodity Logistics)/LeapFrog EnterprisesFontana, CAWMS Administrator

Appointed primary contact for HighJump, responsibilities include:

LeapFrog Corporate Offices - Emeryville, CA

LeapFrog.com/Warehouse ID '204' - Fontana, CA

LeapFrog DC Distribution/Warehouse ID '91' - Fontana, CA

LeapFrog Ecommerce/Warehouse ID '92' - Fontana, CA

LeapFrog Canada Distribution Center/Warehouse ID '123' - Canada Leapfrog.com Canada/Warehouse ID '88' - Canada

  • Prioritize, manage, and delegate all requests or issues from all departments and maintain in-depth documentation through 'Track-It!.' Provide continuous communication on updates, fixes, changes, solutions, and closure
  • Analyze and problem-solve all data related issues, user errors, system anomalies, debug devices, update data, provide solutions
  • Monitor and initiate progress on all HighJump tickets
  • Liaison for all partners including LeapFrog, HighJump, Kewill, and warehousing facilities
  • Created and designed UCC-128 labels, meeting 100% standards, eliminating all chargebacks
  • Coordinate with systems partners to initiate, implement, and finalize processes and confirm successful completion
  • Provide documentation on startup, facilitate groups of user troubleshooting testing, coordinate patches, and train staff on new processes
  • Determine security levels for functions and create groups and assignments to Webwise pages and RF device menus
  • Troubleshoot and resolve issues escalated from all departments with a 100% success rate
  • Provide daily support to ensure company staff have necessary tools to perform tasks efficiently
  • Led the design and development of software upgrades and the deployment of new services and products
  • Led triage on product bugs and feature requests
June 2008 to December 2008
Network Global Logistics (formerly Commodity Logistics)/LeapFrog EnterprisesFontana, CAWMS Coordinator
May 2004 to July 2008
Commodity Logistics/LeapFrog EnterprisesFontana, CARouter/Planning Coordinator
October 2003 to May 2004
LeapFrog EnterprisesRialto, CARouter/Planner

Recruited for the upstart of LeapFrog's new warehouse.

June 2002 to May 2003
DSS/LeapFrog EnterprisesOntario, CARouter/Planner
Education and Training
1998
Chaffey High School
Ontario, CA, USA
General
High School Diploma
Accomplishments
  • Completed HighJump University course
  • Completed Oracle Database 10g Fundamentals course
  • Awarded the Certificate of Excellence by Commodity Logistics
  • Awarded the Employee of the Month by Network Global Logistics
  • Awarded the Employee of the Quarter by Network Global Logistics

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Resume Overview

Companies Worked For:

  • Port Logistics Group
  • Quiksilver
  • Network Global Logistics (formerly Commodity Logistics)/LeapFrog Enterprises
  • Commodity Logistics/LeapFrog Enterprises
  • LeapFrog Enterprises
  • DSS/LeapFrog Enterprises

School Attended

  • Chaffey High School

Job Titles Held:

  • WMS Analyst
  • WMS Administrator
  • WMS Coordinator
  • Router/Planning Coordinator
  • Router/Planner

Degrees

  • General High School Diploma

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