Dedicated and focused Executive Office Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Capable of handling high volume of incoming calls while handling in-person inquiries from clients and colleagues.
Performed credit checks, explained contract terms in detail and completed contract through the signature process for Verizon and ATT.Answered incoming telephone calls with professional and knowledgeable responses.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Handled incoming and outgoing correspondence, including email for classes.Screened telephone calls and inquiries and directed them as appropriate.Devised and maintained office systems to efficiently deal with paper flow. Recorded, and proofread data for class records and grades.
Planned meetings and prepared conference rooms.Maintained the front desk and reception area in a neat and organized fashion.Made copies, sent faxes and handled incoming and outgoing calls and correspondence. Processed invoice payments and made bank deposits.Maintained website and mailing list.
Administration of Justice certificate of Achievement.Coursework in Business work experience
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