Energetic Sales Associate with a solid understanding of the wine and spirits industry. Excellent customer service, communication and listening skills with cash management and POS systems experience. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Skills
Creative problem solver
Exceptional communication skills
Quick learner
Strong client relations
Floor set design expertise
Patient-focused therapy
Specialization in sports injuries and therapy
Adaptive to changing environments
Home health care expertise
Program development
Work History
Wine Sales Associate, 07/2016
to Current Total Wine and More – Brandon,
Florida
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Contributed to team success by exceeding team sales goals by 10%.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Physical Therapy Assistant, 09/2006
to Current Sullivan Rehab – Brandon,
Florida
Managed a high-volume caseload and organized the daily schedules of physical therapy assistants and patients.
Delivered home care physical therapy to homebound patients.
Facilitated outpatient physical therapy for patients with knee and hip replacements, chronic pain and balance disorders.
Monitored and recorded patient progress in response to therapy.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Physical Therapy Assistant, 12/2016
to Current Baycare Healthcare – Brandon,
Florida
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
Facilitated outpatient physical therapy for patients with knee and hip replacements, chronic pain and balance disorders.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Monitored and recorded patient progress in response to therapy.
Education
WSET Level 1: Wine,
2016 WSET - Tampa,
Florida
Associate of Science: Physical Therapist Assistant,
1997 Loma Linda University - Loma Linda,
California
Bachelor of Science: Kinseiology,
1996 California State University Fullerton - Fullerton,
Ca
