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Windows Administrator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Professional, detailed-oriented Windows Administrator motivated to drive projects from start to finish as part of a dynamic team. Soon to be college graduate with windows administration knowledge, including back-up, email systems and application support. Dedicated employee with high integrity, strong work ethic and great leadership skills. 
Skills
  • Windows Server Administration (Windows 2003,2008 & 2012)
  • VMWare & Hyper V Administration
  • Active Directory Administration
  • VOIP
  • System Upgrades
  • Virus/Malware removal
  • IT Leadership
  • Training and Development
  • Hardware
  • Mac OS X
  • Excellent problem-solving abilities 
  • Data Backup
  • Project Management
  • Microsoft Exchange (2003, 2007)
  • Office 365
Experience
Windows Administrator, 2015 to Current
Leidos Holdings Inc. Honolulu, HI,
  • Analyze network data to define usage, disk space availability, or server functions
  • Perform routine maintenance or standard repairs
  • Data Backups with Datto, Storage Craft, and Intronis
  • Perform OS repairs, spyware removal, virus removal, hardware troubleshooting, software upgrades
  • Deployed performance enhancing/monitoring tools Sorted complex issues pertaining to hardware and network failure.
  • Monitored both hardware and software systems for errors and updated them regularly to maintain proper functioning and flow of information
  • Recommended new updates and changes required by the clients.
  • Documented the new Windows server settings that have been applied to the network
  • Monitored, triage, document, and escalate all support tickets
  • Sorted complex issues pertaining to hardware and network failure
  • Monitored both hardware hardware and software systems for errors and updated them regularly to maintain proper functioning and flow of information
  • Documented the new Windows Server settings that have been applied to the network
  • Recommended new updates and changes required by the clients
  • Ensure adequate antivirus protection & solutions are maintained and updated
Windows Administrator/Help Desk Manager, 03/2010 to 11/2014
Stv Group, Incorporated White Plains, NY,
  • Managed a team of 10 throughout the District Responsible for backup/recovery of all files throughout the District.
  • Implementing new procedures for IT department Configuring, installing, and deploying the VOIP system Evaluate functional and technical specifications early in the software development life cycle and identify possible and identify possible threats or areas of weakness based on the documentation.
  • Monitor performance and provide troubleshooting for system hardware and software
  • Manages performance installations, upgrades, maintenance and security scans
  • Set polices and procedures for Life Cycle Management for 600 network computers, and peripherals
  • Strong knowledge of IP printing configurations, static and reserved IP addresses with-in an enterprise network; Printer and copier maintenance
  • Excellent technical skills set in Windows (XP, 7, 8 10), and Mac OS X
  • Port activation as well creating/deleting accounts in Active Directory
IT Service Desk Technician, 09/2008 to 02/2010
JC Penney City, STATE,
  • Technical support for hardware, software, and network communication
  • Maintained hardware and software inventory
  • Administrator of Office 365
  • Maintained network printers, scanners, copiers, and registers
  • Proficient in Remedy ticketing system
  • Provided support to end-users for common applications including MS Office, Windows, and Mac OS X
Uverse Tier 2 Technical Support, 08/2007 to 08/2008
AT&T City, STATE,
  • Assisted business members setting up their network, and maintained their static IP operations
  • Assisted technicians in the field
  • Analyzed order flow
  • Excellent communication skills
  • Proficient with guidance and troubleshooting of business member emails, IE, Exchange, Apple Mail, Office 365
Education
Bachelor of Science: Information Technology - Security, Expected in
to
Western Governor University - ,
GPA:
Military Experience
Engineman E-5
05/2003 to 05/2007
US NAVY Norfolk, VA

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Resume Overview

School Attended
  • Western Governor University
Job Titles Held:
  • Windows Administrator
  • Windows Administrator/Help Desk Manager
  • IT Service Desk Technician
  • Uverse Tier 2 Technical Support
Degrees
  • Bachelor of Science