Professional, detailed-oriented Windows Administrator motivated to drive projects from start to finish as part of a dynamic team. Soon to be college graduate with windows administration knowledge, including back-up, email systems and application support. Dedicated employee with high integrity, strong work ethic and great leadership skills.
Windows Server Administration (Windows 2003,2008 & 2012)
VMWare & Hyper V Administration
Active Directory Administration
Training and Development
Mac OS X
Excellent problem-solving abilities
Microsoft Exchange (2003, 2007)
Windows Administrator01/2015 － CurrentNetwork ElitesDallas, TX
Analyze network data to define usage, disk space availability, or server functions
Perform routine maintenance or standard repairs
Data Backups with Datto, Storage Craft, and Intronis
Deployed performance enhancing/monitoring tools Sorted complex issues pertaining to hardware and network failure.
Monitored both hardware and software systems for errors and updated them regularly to maintain proper functioning and flow of information
Recommended new updates and changes required by the clients.
Documented the new Windows server settings that have been applied to the network
Monitored, triage, document, and escalate all support tickets
Sorted complex issues pertaining to hardware and network failure
Monitored both hardware hardware and software systems for errors and updated them regularly to maintain proper functioning and flow of information
Documented the new Windows Server settings that have been applied to the network
Recommended new updates and changes required by the clients
Ensure adequate antivirus protection & solutions are maintained and updated
Windows Administrator/Help Desk Manager04/2010 － 12/2014Trinity Basin PreparatoryDallas, TX
Managed a team of 10 throughout the District Responsible for backup/recovery of all files throughout the District.
Implementing new procedures for IT department Configuring, installing, and deploying the VOIP system Evaluate functional and technical specifications early in the software development life cycle and identify possible and identify possible threats or areas of weakness based on the documentation.
Monitor performance and provide troubleshooting for system hardware and software
Manages performance installations, upgrades, maintenance and security scans
Set polices and procedures for Life Cycle Management for 600 network computers, and peripherals
Strong knowledge of IP printing configurations, static and reserved IP addresses with-in an enterprise network; Printer and copier maintenance
Excellent technical skills set in Windows (XP, 7, 8 10), and Mac OS X
Port activation as well creating/deleting accounts in Active Directory
IT Service Desk Technician10/2008 － 03/2010JC PenneyPlano, TX
Technical support for hardware, software, and network communication
Maintained hardware and software inventory
Administrator of Office 365
Maintained network printers, scanners, copiers, and registers
Proficient in Remedy ticketing system
Provided support to end-users for common applications including MS Office, Windows, and Mac OS X