Friendly and courteous seeking employment. Consistently delivers first-rate service and fosters positive relationships with customers to promote customer satisfaction and loyalty. I am also courteous and adept at balancing multiple tasks and priorities seamlessly while delivering the highest level of customer service.
Processed guest payments for room charges, food and beverage charges and phone charges. Greeted and registered guests and issued room keys. Recommended top dining and entertainment options for guests in the Radford area. Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.Monitored room availability using Visual Matrix. Processed credit card transactions during the checkout process.
Companies Worked For:
Job Titles Held: